Melissa Elder

Assisted with various tasks as a personal assistant. Executed errands and secured parts and supplies. Maintained payroll, balanced checking accounts, and recorded fleet log entries. Managed Airbnb and VRBO listings for two properties in Alabama. Communicated with renters via email and text, and scheduled appointments as needed.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

• Reviewed and processed medical claims for accuracy and compliance with regulations.
• Utilized billing software to manage accounts receivable and resolve discrepancies.
• Coordinated with healthcare providers to obtain necessary documentation for claims submission.
• Developed workflow improvements that streamlined billing processes, reducing turnaround time on claims.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Filed and updated patient information and medical records.
• Ensured timely payments from insurance providers through submission of accurate and complete claims.
• Collected payments and applied to patient accounts.
• Responded to customer concerns and questions on a daily basis.
• Liaised between patients, insurance companies, and billing office.
• Accurately entered patient demographic and billing information in the billing system to enable tracking history and maintain accurate records.

• Provided nurturing care and support for children in varied age groups.
• Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
• Played games, worked on puzzles, and read books to young children.
• Prepared healthy, age-appropriate snacks and meals.
• Implemented effective daily routines that fostered stability and security for children.