Melissa Hogancamp
Murray
Summary
Senior Field Reimbursement Manager with 20+ years in specialty pharmaceuticals, and 5+ years in Neurology and Endocrinology reimbursement. Expertise in buy-and-bill, specialty pharmacy workflow, coding, denials/appeals strategy, and patient access optimization. Known for driving above-national-average conversion rates, leading mentorship programs, supporting product launches, and collaborating across Sales, Market Access, and Case Management to remove access barriers. Certified RMC and PACS. Multiple award winners with consistent stretch performance ratings.
Overview
26
26
years of professional experience
Work History
Senior Field Reimbursement Manager
Sanofi
08.2025 - Current
- Supporting launch readiness for new oral therapy for non-relapsing MS
- Delivered cross-functional insights to commercial teams to support PDUFA-aligned planning and scenario readiness
- Prepared provider and IDN access workflows, and patient initiation pathways in anticipation of potential launch
Senior Field Reimbursement Manager
Sanofi
09.2023 - 08.2025
- Delivered field reimbursement expertise supporting TZIELD across multiple regions, educating providers on product procurement, specialty pharmacy processing, buy-and-bill workflows, and denials/appeals navigation.
- Achieved a 79.2% enrollment-to-infusion conversion rate, exceeding the national average by 24.5 percentage points, while maintaining a significantly lower never-start rate (20.8%) compared to national average (37.2%).
- Collaborate closely with Field Sales, Case Management, and Market Access teams to ensure effective teamwork and compliant communication
- Work with the Therapeutic Education Manager to identify infusion site options and facilitate training for hospitals and infusion centers. Successfully secured critical site-of-care access with Hasbro Children's Hospital (RI), New Orleans Children's Hospital, Willis Knighton and Ochsner, increasing patient access in previously underserved areas
- Led and helped create the FRM Tzield Mentorship Program for 2024
- Received Peer Recognition Award in 2024
- Received a Stretching Rating in 2023 and 2024
Senior Field Reimbursement Manager
Sanofi
02.2020 - 09.2023
- Educated and supported healthcare providers on product procurement through specialty pharmacy, buy and bill, site of care, billing and coding, and patient financial services in the New England region; relocated to the Great Lakes region in 2022
- Ensured that HCPs and office staff adhered to Lemtrada's Risk Evaluation and Mitigation Strategy (REMS) program
- Worked collaboratively with matrix partners to reduce cycle time and increase conversion rate for patients
- Covered several regions during vacancies, including New York, Washington, D.C., Texas, and California
- Lash Site Coordinator Training 2022-2023- Lead quarterly training with LASH site coordinators. Developed content and led training presentations.
- Worked as an FRM in the Dupixent Franchise during the Neurology Bridge Program and improved the conversion rate by 10%
- Earned the Registered Medical Coder (RMC) certification from the Medical Management Institute in 2020
- Achieved the Prior Authorization Certified Specialist (PACS) certification in 2021
- Collaboration Award Winner 2021
- Received a stretching rating in 2021 and 2022
Area Business Manager
Sanofi
12.2014 - 02.2020
- Promoted disease-modifying oral medication for the treatment of Multiple Sclerosis
- Worked with key opinion and thought leaders throughout Southeastern Massachusetts to introduce them to and educate them about Aubagio
- Set up, coordinated, and managed speaker programs in the area
- Collaborated with LABM, TLL, BRM, and RBD to achieve all sales goals
- Assisted offices in reimbursement coordination with MS One to One Site Coordinator
Glaucoma Specialty Representative
Alcon Laboratories
08.2008 - 12.2014
- Successfully promoted pharmaceutical products to ophthalmologists in Southeastern Massachusetts, Rhode Island, and Southern Connecticut
- Received multiple awards for Regional Product Leader and overall sales results
- Executed, coordinated, and managed speaker programs
- Assisted offices with reimbursement coordination/coding with Express Surgical Shunt
Senior Specialty Sales Representative
DEY L.P.
12.2003 - 08.2008
- Promoted respiratory products to Allergists, Pediatricians, and Pulmonologists in Southeastern Massachusetts
- Received multiple awards for Regional Product Leader and overall sales results
- Promoted to Senior Specialty Account Manager in 2007
- Inducted into the Management Program in 2006
- Successfully completed Coach 4 Success Leadership Training Program 2006
- Regional Field Sales Trainer 2005-2008
Professional Sales Representative
Ortho-McNeil Pharmaceutical
Brockton
04.2000 - 12.2003
- Responsible for the promoting Levaquin, Ditropan XL, and Elmiron to Urologists, OB/GYNs, and Primary Care Physicians
- Successfully executed speaker programs and developed thought leaders and local advocates to speak on behalf of the lead product
Account Executive
Blue Cross Blue Shield of Massachusetts
12.1999 - 04.2000
- Successfully managed a territory of 2000 + accounts while maintaining 100% of quota
- Identify and capitalize on opportunities to grow existing accounts by building relationships and prospecting
- Monitored accounts to make sure that all guidelines are met, and ensured accounts receive high-quality, efficient service
- Received accreditation from the Academy for Healthcare Management
Education
Bachelor of Science - Sociology
Suffolk University
05.1997
Skills
- Buy and bill workflow
- Payer policy interpretation
- Denial and appeal strategy
- Account management
- Mentoring and training
- Health system access
- Launch readiness
- Medical coding certification
Timeline
Senior Field Reimbursement Manager
Sanofi
08.2025 - Current
Senior Field Reimbursement Manager
Sanofi
09.2023 - 08.2025
Senior Field Reimbursement Manager
Sanofi
02.2020 - 09.2023
Area Business Manager
Sanofi
12.2014 - 02.2020
Glaucoma Specialty Representative
Alcon Laboratories
08.2008 - 12.2014
Senior Specialty Sales Representative
DEY L.P.
12.2003 - 08.2008
Professional Sales Representative
Ortho-McNeil Pharmaceutical
04.2000 - 12.2003
Account Executive
Blue Cross Blue Shield of Massachusetts
12.1999 - 04.2000
Bachelor of Science - Sociology
Suffolk University