Melissa Hollon
Walton
Summary
Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.
Experienced with medical billing processes, including claim submission and follow-up. Utilizes knowledge of insurance guidelines to ensure accurate and timely billing. Track record of effective communication and problem-solving, consistently supporting healthcare providers' financial goals.
Overview
16
16
years of professional experience
Work History
Medical Biller II
Trihealth
12.2022 - Current
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Communicated with insurance providers to resolve denied claims and file corrected claims.
- Managed reconsideration process for denied claims, resulting in successful reimbursements from insurance companies.
- Upload medical records to various insurances when requested
- Determine coverage for Hospice accounts and bill to the appropriate insurance
- Resolve COB issues
- Trained new team members in medical billing software, (EPIC) increasing efficiency within the department.
Front Desk Receptionist
Advanced Pain and Spine Institute
12.2020 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Verified insurance, collected co-pays, deductibles, and coinsurance
- Charge entry
- Follow up on billed claims and denials
Front Desk Supervisor
Pagani Neurological Institute
03.2009 - 12.2020
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Collected and updated insurance information , deductibles, copays, coinsurance's
- Charge enter clerk
- Follow up on claims that were denied
- Payment Posting
- End of day bank deposits
Education
Associate of Applied Science - Medical Billing And Coding
Beckfield College
Florence,Ky03-2009
Skills
- Insurance claims
- HIPAA compliance
- Insurance verification
- Customer service
- CPT knowledge
- Medicare follow up
- CMS-1500 billing forms
- UB claim forms
- Multitasking and organization
Timeline
Medical Biller II
Trihealth
12.2022 - Current
Front Desk Receptionist
Advanced Pain and Spine Institute
12.2020 - 12.2022
Front Desk Supervisor
Pagani Neurological Institute
03.2009 - 12.2020
Associate of Applied Science - Medical Billing And Coding
Beckfield College
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