Melissa Ryan

• Oversight of Behavioral and Primary Care Coordination HCBS Waiver
• Managed various aspects of grant regulations and implementation of procedures
• Served on committees for state hospital admissions and discharge planning
• Oversaw performance evaluations and staff development programs across departments.
• Engaged in collaborative efforts to enhance workflow processes.dentified problems and implemented solutions to better streamline operations.
• Led efforts on FSSA and Department of Mental Health audits, addressing corrective action plans and implementation.

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• Effectively managed consumers' state and federal benefits
• Cultivated relationships with state and federal employees to advocate for consumers and facilitate effective communication during discrepancies
• Advocated for consumers during Administrative Law Judge hearings, ensuring their interests were effectively represented.

• Assisted LifeSpring Health Systems in merger with Southern Hills CMHC, managing Medicaid and SSA consumer transitions and payee services.
• Certified company as an Application Organization and licensed Certified Designated Organization. Managed all aspects of certifications including staff training requirements.
• Guided and mentored emerging leadership staff to strengthen leadership capabilities.
• Engaged in employee development, evaluations, and providing feedback for improvement.
• Developed training and employee development materials that enhanced team skills and knowledge.