Melissa Sapp

Flemingsburg

Summary

Dynamic Office Manager at Chuck’s Body Shop with a proven track record in customer service and office administration. Expertly managed parts ordering and insurance claims, enhancing customer satisfaction and streamlining operations. Strong organizational skills and clear communication fostered effective relationships with clients and vendors, contributing to a more efficient workplace.

Overview

years of professional experience

Work History

Office Manager

Chuck’s Body Shop

01.2009 - 05.2017

Ordered parts, helped customers, contacted and dealt with insurance companies and claims for automobile accidents.

Education

Accounting

Morehead State University

Morehead, KY

Fleming County High School

05.2003

Skills

Customer service
Office management
Organizational skills
Office administration
Customer relations

Clear oral/written communication
Billing
Scheduling and calendar management
Relationship building

Timeline