Melissa Sevick
Somerset
Summary
Detail-oriented Administrative Assistant with proven skills in calendar management and travel coordination. Known for optimizing office supply procurement and enhancing team communication to support organizational goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
Hazard ARH
Somerset
07.2023 - 01.2026
- Coordinated travel arrangements for staff, ensuring timely arrivals and adherence to budget constraints.
- Managed office supplies procurement, optimizing vendor relationships and reducing costs without compromising quality.
- Facilitated communication between departments, enhancing workflow and ensuring alignment on project goals.
- Scheduled meetings and appointments, effectively managing executive calendars to maximize productivity.
- Assisted in onboarding new employees, providing essential training on office protocols and systems.
- Supported event planning efforts, coordinating logistics for company functions and ensuring successful execution.
- Executed inventory management for office supplies, conducting regular audits to maintain optimal stock levels.
- Provided exceptional customer service through effective handling of inquiries and concerns from clients and visitors.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Business Office Clerk
Hazard ARH
Somerset
02.2022 - 07.2023
- Communicated with customers to resolve billing inquiries and payment issues.
- Monitored and updated patient records for accuracy and compliance with regulations.
- Handled incoming calls and directed them to appropriate personnel to facilitate communication.
- Maintained confidentiality of sensitive information in compliance with privacy regulations.
- Answered customer inquiries regarding billing and payment issues.
- Resolved discrepancies between invoices and purchase orders through communication with vendors.
- Performed general office duties such as filing, photocopying, faxing, mailing.
Registration Scheduler
Hazard ARH
Somerset
10.2021 - 02.2022
- Managed patient data entry with high accuracy to ensure correct information was available for scheduling.
- Provided exceptional customer service assistance to patients regarding appointment inquiries and changes.
- Maintained scheduling systems to guarantee operational efficiency and compliance with healthcare standards.
- Collaborated with healthcare teams to ensure seamless communication regarding patient appointments.
- Resolved patient scheduling conflicts by effectively communicating with providers and patients.
- Monitored appointment cancellations and rescheduled as needed to maximize resource utilization.
- Provided support to providers with scheduling issues or questions regarding patient eligibility or insurance coverage.
Education
Associate of Applied Science - Medical Informatics
Hazard Community And Technical College
Hazard, KY 08.2018 - 05.2021
Skills
- Calendar management
- Travel coordination
- Office supply procurement
- Data entry accuracy
- Event planning
- Appointment scheduling
- Team collaboration
- Effective communication
- Attention to detail
- Confidentiality maintenance
- Training support
- Database entry
- Multi-task management
- Data entry
- Multi-line telephone systems
- Timeline planning and management
- Administrative operations
- Travel administration
- Payroll and benefits administration
- Customer service
- Medical terminology
Timeline
Administrative Assistant
Hazard ARH
07.2023 - 01.2026
Business Office Clerk
Hazard ARH
02.2022 - 07.2023
Registration Scheduler
Hazard ARH
10.2021 - 02.2022
Associate of Applied Science - Medical Informatics
Hazard Community And Technical College
08.2018 - 05.2021