Melody Mathis
United States Postal Service, USPS
Lawrenceburg,KY
1
Certification
29
years of professional experience
Results-driven leader with extensive experience in postal operations. Proven ability in employee training and conflict resolution, ensuring compliance with safety procedures while enhancing customer service.
Work History
Postmaster
28 Years 11 Months- Managed daily operations, ensuring timely and accurate mail delivery across designated routes.
- Supervised staff performance, providing training and guidance to enhance team efficiency.
- Implemented process improvements, streamlining workflows to reduce operational delays.
- Oversaw inventory management, ensuring adequate supplies for postal services and customer needs.
- Scheduling and timekeeping
- Maintaining safety in the office and on the routes
- I also trained new employees in other offices
Education
No Degree - Mathematics Education
I graduated high school in the honors program, however, only went one semester of college.
Skills
Postal regulations
Employee training
Regulatory compliance
Workload management
Data management
Workload optimization
Inventory management
Inventory oversight
Customer service
Conflict resolution
Labor relations
Adaptability
Certification
- I received many in-house certificates for programs that I participated in throughout my postal career.
- I trained in Chicago, IL, for a new Human Resource computer program that I came back and taught in our district.
- I participated in a Public Speaking class given by the district.
Timeline
Postmaster
United States Postal Service, USPS
03.1985 - 02.2014Read More
Morehead State University
No Degree from Mathematics Education
Read More