Mesha Cullins
Paducah
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growning profit channels. Strategic-thinking leader with experience in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Retail Sales Professional
Dillard's
Paducah
03.2005 - Current
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
Assistant Store Manager
Jarman Shoes
Decatur
08.2002 - 12.2004
- Provided training to new employees on company policies and procedures.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Education Records Clerk
Metro RYDC
Decatur
04.1999 - 08.2002
- Filed physical copies of important documents for future reference.
- Implemented security protocols to protect confidential information stored in databases.
- Processed incoming mail by sorting, logging, scanning and filing appropriately.
Education
Medical Administrative Assistant - Health Care Administration
Penn Foster Career School
Scranton, PA12-2014
High School Diploma -
PaducahTilghman High School
Paducah, KY05-1996
Skills
- Customer service
- POS system operation
- Sales goals attainment
- Upselling strategies
- Technical Skills: Microsoft Word and Excel
Certification
•Manager Training Program Certificate: Completing intense course work in Sales, Visual presentation, Human Resources, Merchandising, Operations, Administration and Store Maintenance.
Accomplishments
- Credit Pacesetter Award: Certificate awarded for support of Dillard's Rewards Program and outstanding achievement of Platinum Pacesetter Status.
References
References available upon request.
Timeline
Retail Sales Professional
Dillard's
03.2005 - Current
Assistant Store Manager
Jarman Shoes
08.2002 - 12.2004
Education Records Clerk
Metro RYDC
04.1999 - 08.2002
Medical Administrative Assistant - Health Care Administration
Penn Foster Career School
High School Diploma -
PaducahTilghman High School