Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeline Cuccia

Bowling Green

Summary

Full-time student with hands-on experience in customer service, sales, and low-level management. Skilled in assisting customers, managing inventory, and maintaining store presentation. Proven ability to thrive in fast-paced environments and leverage retail experience in a new role to contribute to team success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Lead Brand Representative

Hollister.Co
10.2021 - 01.2023

-Processed transactions, returns, exchanges, & discounts (including online purchases)
-Handled cash, checks, debit/credit cards, & gift cards
-Recruited customers for Hollister rewards program
-Answered customer questions/concerns on sales floor
-Organized sales floor & carried out floor resets (including mannequins and table displays)
-Unpacked and tagged new items
-Oversaw & maintained clean fitting rooms
-Organized backstock
-Delegated tasks from higher management

Retail & Kitchen Lead

Believe RX
05.2022 - 09.2022

-Organize back stock
-Organize & maintain retail portion of store
-Clean kitchen & food preparation area
-Prepare food & drink for customer
-Create new recipes for menu & create promotions
-Complete Doordash, Grubhub, & Uber Eats orders

Education

Bachelor of Science - Fashion Merchandising

Western Kentucky University
Bowling Green, KY
05.2026

Skills

  • Adobe Photoshop
  • Microsoft Office
  • Attention to Detail
  • Multitasking
  • Public Speaking
  • Customer Service
  • Effective communicator

Certification

  • First Aid Certification

Timeline

Retail & Kitchen Lead

Believe RX
05.2022 - 09.2022

Lead Brand Representative

Hollister.Co
10.2021 - 01.2023

Bachelor of Science - Fashion Merchandising

Western Kentucky University
Madeline Cuccia