Mia Bobbitt
Paducah
Summary
Dynamic and dependable professional with a proven track record at West Towne Pharmacy, excelling in customer service and problem resolution. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Skilled in inventory and staff training, fostering teamwork to achieve sales goals and improve overall service quality.
Overview
2
2
years of professional experience
Work History
Delivery Driver/ Pharm Customer Service Associate
West Towne Pharmacy
06.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Sales Associate
Ulta Beauty Inc.
06.2024 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled all options of transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve weekly sales targets..
Education
Associate of Science - Science
Southeastern Illinois College
Harrisburg, IL05-2027
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Time management skills
- Stocking and inventory
- Active listening
- Problem resolution
- Store maintenance
- Customer education
- Staff training
Timeline
Sales Associate
Ulta Beauty Inc.
06.2024 - 08.2025
Delivery Driver/ Pharm Customer Service Associate
West Towne Pharmacy
06.2023 - Current
Associate of Science - Science
Southeastern Illinois College
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