Mia Deaton
Louisville,KY
Summary
A motivated Sales Assistant with clinical experience who is organized, detail-oriented and empathetic to customer and patient needs. Abilities and skills required to succeed in this role, possessing strengths in task prioritization, customer service, and clinical care. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Cetera Investors
07.2023 - Current
- Collaborate with founding Advisors to help maintain practice's organization and business plan including growth goals, tasks, marketing, client communication expectations and follow up processes.
- Support Financial advisors with running day-to-day practice while enhancing customer service and experience
- Assist in client check-in calls, meeting prep and post work
- Organize client events
Intern and Clinical Assistant
Angelica Rohner Pediatric Dentistry
01.2022 - 04.2023
- Performed medical records management, including filing, organizing and scanning documents.
- Knowledgeable on insurance coverage through managing patient claims and collecting required co-payments.
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Verified patient insurance coverage and collected required co-payments.
- Equipped patients with assistance required for basic care.
Shadowing and Assisting
Foundry Dental Center
01.2021 - 04.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted patients with basic care needs.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring smooth workflow.
- Observed 126 shadowing hours
Intern
Caldwell Crossings Dentistry
08.2020 - 11.2020
- Observed 50 shadowing hours
- Lab work
Clinical Associate
Dental Boutique at Lansdowne
05.2019 - 08.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
Clinical Associate
Rebound Orthopedics & Sports Medicine
05.2017 - 08.2018
- Medical Scribe
- Front Desk
- Lab work
Education
Bachelor of Science - Kinesiology
Samford University
Birmingham, Alabama04.2022
Skills
- Hard Working
- Analytical Thinking
- Flexibility and Adaptability
- Goal-Driven
- Product Knowledge
- Teamwork and Collaboration
- Interpersonal and Social Skills
- Fast Learner
- Patient Care
Activities Awards
- Dean's List 2019-2022
- Tri Delta Vice President of Chapter Programming and Development 2020-2022
- Pre-Dental Society 2018-2022
- Backrs Mentor 2021-2023
Timeline
Sales Assistant
Cetera Investors
07.2023 - Current
Intern and Clinical Assistant
Angelica Rohner Pediatric Dentistry
01.2022 - 04.2023
Shadowing and Assisting
Foundry Dental Center
01.2021 - 04.2021
Intern
Caldwell Crossings Dentistry
08.2020 - 11.2020
Clinical Associate
Dental Boutique at Lansdowne
05.2019 - 08.2019
Clinical Associate
Rebound Orthopedics & Sports Medicine
05.2017 - 08.2018
Bachelor of Science - Kinesiology
Samford University
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