Micah Greene
Maysville
Summary
Motivated professional with extensive experience in customer service, sales, and retention. Proven ability to build strong customer relationships and effectively assess customer needs. Exceptional communication and interpersonal skills contribute to delivering superior service and resolving issues efficiently.
Overview
16
16
years of professional experience
Work History
EXECUTIVE SALES ASSISTANT
DISH
01.2020 - 05.2025
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Won multiple awards and prizes.
SALES MANAGER
Metronet
10.2018 - 01.2020
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
SALES ASSOCIATE/SALES MANAGER
Red Ventures
01.2015 - 10.2018
- Lead as well as creating a team of Senior Sales Managers and Sales Executives, by setting the vision, providing motivation and empowering them to reach organizational goals.
- Organizing coaching and development to ensure that staff are trained in the core capabilities of -sales process, compliance and product and market knowledge.
- Managing a portfolio of clients and leading by example.
- Take responsibility to build relationships with key clients that can enhance the future opportunities of the business and generate incremental revenue streams by exploring and closing out new business opportunities/channels/networks.
- Experience of setting up teams and or challenges in managing a team.
- Ability and aptitude of running a sales team with a mix of skills, and I have demonstrated an ability to exceed expectations via development of multi-level staff.
SALES ASSOCIATE/SALES MANAGER
AT&T
07.2009 - 01.2015
- Create and oversee the production of a variety of sales support such as sell sheets, and general sales tools.
Education
High School Diploma - All
Rowan County Senior High
Morehead, KYSkills
- Meeting Sales Goals
- Negotiation
- Sell to Customer Needs
- Motivation
- Sales Planning
- Build Relationships
- Personal Sales
- Key Relationships
- Customer Preferences
- Customer Engagement Strategies
- Customer Interaction
- Client Satisfaction
- Interpersonal Communication Skills
- Effective Customer Communication
- Sales Contracts
- Brand Awareness
- Client Needs Assessment
- Customer Loyalty
- Promote Products
- Product and Service Knowledge
- Corrective Actions
- Customer Care
- Sales Management
- Sales Goals
- Serve Customers
- Persuasive Negotiations
- Client Acquisition
- Performance Goals
- Active Listening Skills
- Consultative Sales Techniques
- Closing Procedures
Accomplishments
I have won many awards with Dish and within the other companies I’ve worked for. Examples top cells agent for three months or longer.
I have also won many prizes. TVs, Apple earbuds, bag, shirts, cookware, gift cards, etc.
AREA SALES
Oversaw the production of a variety of sales support such as sell sheets, and general sales tools.
Timeline
EXECUTIVE SALES ASSISTANT
DISH
01.2020 - 05.2025
SALES MANAGER
Metronet
10.2018 - 01.2020
SALES ASSOCIATE/SALES MANAGER
Red Ventures
01.2015 - 10.2018
SALES ASSOCIATE/SALES MANAGER
AT&T
07.2009 - 01.2015
High School Diploma - All
Rowan County Senior High