Michael Arnett
Burlington
Summary
Sales and operations leader with 15+ years of experience building client relationships, managing teams, and driving business growth across insurance, logistics, and technical industries. Proven ability to develop new accounts, grow existing customer relationships, and deliver consultative solutions to business owners and technical professionals. Combines entrepreneurial business ownership, operations management experience, and hands-on technical credibility as an FAA-certified Airframe & Powerplant mechanic.
Overview
30
30
years of professional experience
Work History
A&P Mechanic
Endeavor Air (Delta Connection)
Cincinnati
01.2025 - Current
- Perform scheduled and unscheduled maintenance on Bombardier CRJ-900 regional jet aircraft supporting Part 121 airline operations.
- Conducted inspections, troubleshooting, and repairs on electrical, hydraulic, pneumatic, and mechanical systems to ensure operational reliability.
- Ensured compliance with FAA regulations, maintenance manuals, and airline safety procedures to uphold safety and operational standards.
Airframe Mechanic
Kalitta Airlines
Erlanger
01.2025 - 01.2026
- Performed maintenance on Boeing 737, 747, 757, 767, and 777 aircraft supporting international cargo operations.
- Assisted with line maintenance and troubleshooting, ensuring timely repairs on aircraft systems.
- Performed routine maintenance on aircraft systems and components, contributing to overall safety and reliability.
Owner / Principal Broker
Best Insurance Services Inc.
Florence
01.2019 - 12.2024
- Founded and operated an independent insurance brokerage focused on consultative sales and long-term client relationships.
- Built and maintained a portfolio of personal and commercial insurance clients through referral-based and relationship-driven sales.
- Evaluated customer risk profiles and recommended tailored insurance solutions across multiple insurance carriers.
- Oversaw business operations across marketing, customer service, compliance, and financial performance to ensure operational excellence.
- Established partnerships with carriers and vendors to enhance product offerings and elevate customer service.
Aviation Mechanic Intern
FEAM AERO
Erlanger
07.2023 - 10.2023
- Supported A&P mechanics in inspections, troubleshooting, and repairs on widebody aircraft including B767, B777, and B747, contributing to operational safety.
- Managed maintenance documentation to ensure compliance with regulations.
Insurance Producer
Tri-City Insurance
Florence
10.2015 - 01.2019
- Managed a portfolio of personal and commercial insurance clients while maintaining high retention rates.
- Managed a portfolio of personal and commercial insurance clients while maintaining high retention rates.
- Conducted policy reviews and risk assessments to recommend appropriate coverage solutions.
- Developed referral networks that consistently attracted new clients, expanding market reach.
Operations Manager
FedEx Ground
Independence
08.2006 - 10.2015
- Managed logistics operations and led teams of over 40 employees in high-volume distribution environment, ensuring timely delivery and operational effectiveness.
- Oversaw scheduling and workflow planning, monitored productivity metrics to enhance operational performance.
- Implemented efficiency improvements that streamlined operations and enhanced overall team productivity.
- Maintained strict safety and compliance standards across all operational activities.
Insurance Agent
Shelter Insurance
Florence
02.2005 - 10.2015
- Provided risk management consultation and policy recommendations tailored to client needs.
- Provided risk management consultation and policy recommendations tailored to client needs.
- Built comprehensive client base through proactive sales strategies, community networking, and client referrals.
- Achieved recognition through multiple Bronze, Silver, and Gold sales performance awards.
Dispatch / Operations Manager
UPS
Cincinnati
01.1996 - 01.2005
- Directed dispatch operations, coordinating routing and scheduling to optimize shipping processes in a fast-paced environment.
- Managed workflow and staffing needs to achieve timely delivery and meet logistics requirements.
- Supervised operational teams while maintaining service performance and operational efficiency.
Education
Associates Degree - Aviation Maintenance Technology
Cincinnati State Technical & Community College
Cincinnati, OH08-2025
FAA Airframe & Powerplant (A&P) Certification -
Cincinnati State Technical And Community College
Cincinnati, OH01-2025
Bachelor's Degree - Leadership Studies
Fort Hays State University
Hays, KS12-2021
Leadership Certificate -
Fort Hays State University
Hays, KSSkills
- Territory development
- Distributor relations
- Consultative sales
- Business development
- Operations leadership
- Team management
- Strategic planning
- CRM reporting
- Technical product expertise
- Customer relationship management
- Training and product demonstrations
- Microsoft Office suite
- Aircraft maintenance
- Regulatory compliance
- Troubleshooting techniques
- Effective communication
Affiliations And Achievements
- Eagle Scout - Boy Scouts of America
- Rising Star Award - Shelter Insurance
- Multiple Bronze, Silver & Gold Sales Performance Awards
- Professional Memberships: Northern Kentucky Chamber of Commerce, BNI, NAIFA
Aviation Maintenance Experience
- Endeavor Air (Delta Connection), Cincinnati, OH, A&P Mechanic, 01/12/25, Present, Perform scheduled and unscheduled maintenance on Bombardier CRJ-900 regional jet aircraft supporting Part 121 airline operations., Conduct inspections, troubleshooting, and repairs across electrical, hydraulic, pneumatic, and mechanical systems., Maintain strict compliance with FAA regulations, maintenance manuals, and airline safety procedures.
- Kalitta Airlines, Erlanger, KY, Airframe Mechanic, 01/01/25, 01/19/26, Performed maintenance on Boeing 737, 747, 757, 767, and 777 aircraft supporting international cargo operations., Assisted with line maintenance, troubleshooting, and aircraft system repairs.
- FEAM AERO, Erlanger, KY, Aviation Mechanic Intern, 07/01/23, 10/01/23, Assisted A&P mechanics with inspections, troubleshooting, and repairs on widebody aircraft including B767, B777, and B747., Supported maintenance documentation and component replacement tasks.
Summary
District Sales / Territory Manager Candidate | Operations & Technical Leadership, Sales and operations leader with 15+ years of experience building client relationships, managing teams, and driving business growth across insurance, logistics, and technical industries. Proven ability to develop new accounts, grow existing customer relationships, and deliver consultative solutions to business owners and technical professionals. Combines entrepreneurial business ownership, operations management experience, and hands-on technical credibility as an FAA-certified Airframe & Powerplant mechanic.
Timeline
A&P Mechanic
Endeavor Air (Delta Connection)
01.2025 - Current
Airframe Mechanic
Kalitta Airlines
01.2025 - 01.2026
Aviation Mechanic Intern
FEAM AERO
07.2023 - 10.2023
Owner / Principal Broker
Best Insurance Services Inc.
01.2019 - 12.2024
Insurance Producer
Tri-City Insurance
10.2015 - 01.2019
Operations Manager
FedEx Ground
08.2006 - 10.2015
Insurance Agent
Shelter Insurance
02.2005 - 10.2015
Dispatch / Operations Manager
UPS
01.1996 - 01.2005
Associates Degree - Aviation Maintenance Technology
Cincinnati State Technical & Community College
FAA Airframe & Powerplant (A&P) Certification -
Cincinnati State Technical And Community College
Bachelor's Degree - Leadership Studies
Fort Hays State University
Leadership Certificate -
Fort Hays State University