Michael Baber

Assistant General Manager

White Castle Restaurant

04.2019 - Current

Supported daily operations by assisting in routine administrative tasks.
Coordinated with departments to ensure smooth workflow and communication.
Assisted in managing inventory control processes for optimal stock levels.
Collaborated on staff scheduling to enhance coverage and efficiency.
Participated in training sessions to improve understanding of company procedures.
Facilitated customer service initiatives to maintain satisfaction standards.
Engaged in learning financial reporting tools for accurate data handling.
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Resolved problems promptly to elevate customer approval.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Managed team schedule with eye for coverage needs and individual strengths.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.