Michael Barber
Clay City
Summary
I've been a loyal, reliable employee with Kroger for 13+ years. I take great pride in my work. My mentality is that the work I do, no matter how minimal the task, reflects on me. I am a fast learner and a hard worker. I am looking for a chance to make a positive impact with your company and customers, given the opportunity.
Overview
14
14
years of professional experience
Work History
Produce Lead
Kroger
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by ensuring product quality and customer needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and associates.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Completed inventory count once per month to control shrink.
Produce Back Up Lead
Kroger
03.2016 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by ensuring product quality and customer needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and associates.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Completed inventory count once per month to control shrink.
Meat Specialist
Kroger
03.2013 - 03.2016
- Ensured food safety compliance by maintaining cleanliness standards in cutting areas and equipment.
- Collaborated with store management to create attractive displays promoting featured items and seasonal offerings.
- Boosted customer satisfaction with expert knowledge of various cuts of meat to their satisfaction.
Associate
Kroger
06.2011 - 03.2013
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Being a team player and floating to different departments in order to meet company needs.
Education
High School Diploma -
Powell County High School
Stanton, KY05-2009
Skills
- Product quality assurance
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
- Shift scheduling
- Staff development
- Product management
Timeline
Produce Lead
Kroger
08.2024 - Current
Produce Back Up Lead
Kroger
03.2016 - 08.2024
Meat Specialist
Kroger
03.2013 - 03.2016
Associate
Kroger
06.2011 - 03.2013
High School Diploma -
Powell County High School
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