Michael Cole

Project Team Leader for Battery Electric Vehicle (BEV) production coming to TMMK in 2026

Chassis Project Lead for 2025 Model Year Lexus ES 350

• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Monitored and evaluated teams, identifying and targeting opportunities for improvement.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
• Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
• Conducted routine inspections to check quality and compliance with established specifications.

• Completed durable assemblies and subassemblies with hand and power tools.
• Assisted quality assurance by inspecting items and removing defective parts.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Troubleshot assembly line to repair malfunctions and avoid disruptions.
• Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
• Performed visual and functional inspection of components to determine quality and identify defects.

• Rotated merchandise and displays to feature new products and promotions.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Maintained positive customer relationships by responding quickly to customer service inquiries.

• Processed sales transactions for cash, debit, and credit purchases.
• Notified supervisor and peers of low product inventory and customer complaints.
• Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
• Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
• Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.