Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael East

Louisville

Summary

Results-oriented individual with a solid background in customer service and data management. Committed to delivering exceptional service and improving operational efficiency through effective communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Administrative Intern

DMLO CPAs
Louisville, KY
01.2026 - Current
  • Sorting and scanning tax documents for individual tax returns.
  • Managed filing systems to maintain accurate and accessible client records and documents.

Cashier

Lowes Home Improvement
Mayfield, Kentucky
05.2025 - 07.2025
  • Processed customer transactions using point-of-sale system efficiently.
  • Assisted customers with product inquiries and store navigation.
  • Handled returns and exchanges following company policies.
  • Provided excellent customer service in a fast-paced environment.

TechTeam Intern

WK&T Telecommunications
Mayfield, Kentucky
08.2023 - 08.2024
  • Assisted in troubleshooting customer service issues for telecommunications products, such as internet, email, TV, and phone.
  • Organized files and records related to customer accounts and service requests.

Education

Bachelor of Science - Finance, Minor in Accounting

University of Louisville
Louisville, KY

High School - undefined

Mayfield High School
Mayfield, KY
05.2024

Skills

  • Data entry
  • Customer service
  • Team collaboration
  • Attention to detail
  • Problem solving
  • MOS certified in Excel, Word, and PowerPoint

Accomplishments

A recipient of the Hagan Scholarship - Manage a fund from Charles Schwab which involves researching and analyzing metrics of a certain stock to make informed investment decisions.

Timeline

Administrative Intern

DMLO CPAs
01.2026 - Current

Cashier

Lowes Home Improvement
05.2025 - 07.2025

TechTeam Intern

WK&T Telecommunications
08.2023 - 08.2024

High School - undefined

Mayfield High School

Bachelor of Science - Finance, Minor in Accounting

University of Louisville
Michael East