Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Grace

Georgetown

Summary

Engaged in a commercial pilot program with over 5 years of management experience in retail, customer service, and security. Proven ability to lead teams and enhance customer satisfaction through effective service strategies. Strong background in operational efficiency and team development. Committed to driving results and achieving business objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Site Supervisor

GuardLogic
Lexington
04.2023 - Current
  • Facilitated hiring and oversight of security personnel for assigned client locations.
  • Conducted regular risk assessments to identify vulnerabilities and recommend enhancements.
  • Managed scheduling and deployment of security personnel across multiple shifts.
  • Supervised property entrances and exits to ensure employee safety.
  • Inspected posts while outlining tasks and responsibilities for subordinates.
  • Investigated security breaches, preparing detailed reports on findings.

Training Manager

Cave Run Lake Mart LLC
Morehead
05.2019 - 07.2023
  • Performed standard duties required of all employees, while also providing training to new recruits, and managing and monitoring current staff.

Education

BBA - Business Administration And Management

Morehead State University
Morehead, KY
05-2023

Career Pilot Program

NexGen Aviation
Lexington, KY

Skills

  • Client relations management
  • Team leadership
  • Resource allocation strategies
  • Task prioritization
  • Attention to detail
  • Communication skills

Certification

  • Private Pilot Certificate

References

References available upon request.

Timeline

Security Site Supervisor

GuardLogic
04.2023 - Current

Training Manager

Cave Run Lake Mart LLC
05.2019 - 07.2023

BBA - Business Administration And Management

Morehead State University

Career Pilot Program

NexGen Aviation

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Michael Grace