Michael Hilton
Louisville
Summary
Dynamic Journeyman Plumber with extensive experience at Tom Drexler Plumbing, excelling in plumbing repairs and pipe soldering. Recognized for mentoring apprentices and delivering exceptional customer service. Proven ability to enhance project efficiency through meticulous planning and effective communication, ensuring client satisfaction and property integrity.
Professional plumbing expert with track record of maintaining high standards and delivering results. Proven ability to diagnose and resolve plumbing issues efficiently while ensuring safety and compliance. Known for exceptional teamwork and adaptability, thriving in collaborative environments and meeting evolving needs.
Overview
13
13
years of professional experience
Work History
Journeyman Plumber
Tom Drexler Plumbing
10.2023 - Current
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Repaired plumbing systems, components, and equipment.
Postal Carrier
USPS
06.2015 - 10.2023
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
General Manager of Food Service
Spinelli's Pizzeria
09.2012 - 06.2015
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of more than 50 team members.
Education
Ahron
Louisville, KYSkills
- Plumbing tools usage
- Pipe soldering
- Plumbing repairs
- Piping installation
Timeline
Journeyman Plumber
Tom Drexler Plumbing
10.2023 - Current
Postal Carrier
USPS
06.2015 - 10.2023
General Manager of Food Service
Spinelli's Pizzeria
09.2012 - 06.2015
Ahron
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