Michael Warren
Louisville
Summary
Reliable worker with strong work ethic. Determined to learn, maintain, and apply knowledge. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent and hard-working candidate ready to contribute solid effort as team member with excellent communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Dept Lead
Kroger
03.2015 - Current
- Counseled existing employees or new hires regarding benefits as liaison between employees and the UFCW union.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items by prioritizing customers over completing routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory, update current availability, and ordered additional product to fully stock sales floor.
Education
Associate of General Studies -
JCTC
Louisville, KY12.2022
Skills
- Customer Assistance
- Daily Task Assistance
- Inventory and Supply Management
- Teamwork Collaboration and Cooperation
- Excellent Written and Verbal Communication
- Ability to Lift 40 Pounds
- Independent Judgement
- Process Knowledge
Timeline
Dept Lead
Kroger
03.2015 - Current
Associate of General Studies -
JCTC
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