Michael Anthony Hemphill Jr
Louisville
Summary
.
Overview
5
5
years of professional experience
Work History
Air Handler
UPS
900 Grade Lane
07.2024 - Current
- Collaborated with team members to streamline workflow and enhance efficiency in package sorting processes.
- Trained new staff on air handling protocols and safety procedures, improving overall team compliance.
- Assisted in troubleshooting technical issues, enhancing response time for repairs.
- Implemented initiatives to enhance workplace culture, fostering long-term employee commitment.
- Coordinated safety promotion events to foster a culture of safety and compliance among employees.
- Assisted in maintaining compliance with TSA regulations through certification processes. Supported team members in achieving belt certification standards. Contributed to training initiatives for TSA certification requirements.
Sales Associate
Urban Outfitters, Inc.
Louisville, KY
06.2025 - 08.2025
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory processes to optimize stock levels and ensure product availability.
- Developed visual merchandising strategies to increase product visibility and drive sales.
Host, Trainer, Busser, Store Marketing Support.
Texas Roadhouse
4406 Dixie Hwy
01.2022 - 05.2024
- Trained new hosts on customer service protocols and restaurant procedures.
- Led team meetings to discuss service improvements and share best practices.
- Monitored host performance, providing constructive feedback to improve guest interactions.
- Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
- Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Shift Leader
Mike Linnings
07.2021 - 11.2023
- Ensuring compliance with safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Collaborated with team members to troubleshoot and repair machinery, enhancing operational efficiency.
- Developed and executed cross-training strategies to improve workforce adaptability and skill diversity.
Education
Bachelor of Science - Nursing
University of Louisville
Louisville, KY05.2029
High School Diploma -
Butler Traditional Highschool
Louisville, KY05.2024
Skills
- Critical thinking
- Organizational skills
- Team collaboration
- Safety precautions
- Safety procedures
- Health and safety compliance
- Professionalism
- Willing to take on tasks
- Eager to acquire knowledge
Timeline
Sales Associate
Urban Outfitters, Inc.
06.2025 - 08.2025
Air Handler
UPS
07.2024 - Current
Host, Trainer, Busser, Store Marketing Support.
Texas Roadhouse
01.2022 - 05.2024
Shift Leader
Mike Linnings
07.2021 - 11.2023
Bachelor of Science - Nursing
University of Louisville
High School Diploma -
Butler Traditional Highschool