Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
19
19
years of professional experience
1988
1988
years of post-secondary education
Work History
Administrative Assistant
Crittenden County Fiscal Court
Marion
05.2007 - Current
Managed incoming communications and directed inquiries to appropriate departments.
Provided administrative support by drafting correspondence and reports.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Maintained office supplies inventory by checking stock to determine inventory level.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Proofread content for typo-free emails and documentation.
Developed and maintained filing systems for confidential documents and records.
Compiled data from various sources into organized reports for review by management team.
Greeted visitors and provided general information about the company.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.