Summary
Work History
Education
Skills
References
Timeline
Generic

Michelle Jurdine

Louisville

Summary

Dynamic professional with extensive experience in cash handling and customer service at Walmart. Proven ability to enhance operational efficiency through effective team collaboration and employee training. Recognized for meticulous attention to detail and problem resolution skills, consistently ensuring customer satisfaction and accurate transactions. Committed to achieving excellence in fast-paced environments.

Work History

Count team

Derby City Gaming
Louisvil
10/15/24 - 07/05/25

Change out money boxes of each machines, process all cash and tickets separately, submit total count to the bank verifers daily.

  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Cashier money service

Walmart
Louisville
11/02/23 - 09/30/24
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained cleanliness and organization of checkout areas throughout shifts.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customers' questions concerning location, price and use of merchandise.

Warehouse Worker

Adecco
Louisville
01/15/21 - 09/30/23
  • Processed orders by picking items accurately for customer fulfillment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated scanners, computers, and other equipment to track orders.
  • Assembled orders according to customer requests.
  • Performed cycle counts to maintain accurate inventory records.
  • Investigated any reported problems regarding shipping errors or damages.

Mailroom Assistant

Manpower Staffing
Louisville
01/05/19 - 12/30/21
  • Organized mailroom space to enhance operational efficiency and accessibility.
  • Collaborated with team members to streamline sorting processes effectively.
  • Provided support during peak periods by prioritizing urgent mail tasks efficiently.
  • Processed large volumes of packages, letters, and other materials for delivery.
  • Scanned documents as needed to ensure accurate record keeping.
  • Verified accuracy of shipping information before delivering items.
  • Operated a variety of equipment such as postage machines, scales, folders.
  • Assisted in ordering, receiving, and storing office supplies when necessary.

Housekeeping

Jewish Hospital
Louisville
01/05/17 - 11/30/19
  • Performed general housekeeping duties including sweeping, mopping, dusting.
  • Performed light housekeeping duties such as changing linens, tidying rooms, cleaning equipment.
  • Performed light housekeeping tasks such as laundry services, changing linens, cleaning rooms.
  • Guided and trained new housekeeping staff on cleaning protocols and hotel standards.
  • Assisted in the training of new housekeeping staff.
  • Conducted daily meetings with housekeeping staff to review tasks and assignments.

Education

High School Diploma -

Woodlawn High School
Birmingham, AL
05-1983

Skills

  • Cash handling
  • Document scanning
  • Point-of-sale operation
  • Customer service
  • Team collaboration
  • Employee training
  • Problem resolution
  • Attention to detail
  • Communication skills
  • Training & Development
  • Multitasking
  • Customer relations

References

References available upon request.

Timeline

Count team

Derby City Gaming
10/15/24 - 07/05/25

Cashier money service

Walmart
11/02/23 - 09/30/24

Warehouse Worker

Adecco
01/15/21 - 09/30/23

Mailroom Assistant

Manpower Staffing
01/05/19 - 12/30/21

Housekeeping

Jewish Hospital
01/05/17 - 11/30/19

High School Diploma -

Woodlawn High School
Michelle Jurdine