Michelle Littrell
Louisville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills, seeking to transition into Supervisor role.
Overview
8
8
years of professional experience
Work History
Package Handler
UPS
Louisville
06.2022 - Current
- Sorted packages for efficient distribution to designated areas.
- Collaborated with team members to ensure timely package handling.
- Followed safety protocols to minimize
- hazards during operations.
- Assisted new employees with training on handling procedures.
- CHSP Co-chair
- CERC Committee member
- Wellness Committee member
Store Manager of Operations
Jackson Hewitt
Louisville
10.2018 - 04.2019
- Trained new employees on customer service standards and operational procedures.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Coordinated scheduling to ensure adequate staffing during peak hours and events.
- Handled customer inquiries and resolved issues to promote satisfaction and loyalty.
Education
Southern High School
Louisville, KYSkills
- Time Management
- Problem Solving
- Communication Skills
- Conflict Resolution
- Safety Compliance
Leadership Experience
- Served as go-to employee for training and mentoring new hires.
- Recognized for strong work ethic, teamwork and safety compliance.
- Managed daily operations across three store locations overseeing staff performance and customer service.
Timeline
Package Handler
UPS
06.2022 - Current
Store Manager of Operations
Jackson Hewitt
10.2018 - 04.2019
Southern High School