Michelle McMunn
Hodgenville
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
27
27
years of professional experience
Work History
Guest Service Representative
Target
Elizabethtown
07.2002 - Current
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization in the sales floor area.
- Monitored inventory levels and restocked shelves promptly.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Certified Tax Preparer
HR Block
Hodgenville
01.2000 - Current
- Prepared accurate tax returns for diverse client portfolios.
- Reviewed financial documents to ensure compliance with tax regulations.
- Analyzed tax data to identify potential deductions and credits.
- Consulted with clients to clarify tax situations and answer inquiries.
- Educated clients on tax laws and filing procedures during appointments.
- Managed multiple client accounts efficiently during peak season.
Education
Larue County High School
Hodgenville, KYSkills
- Customer service
- Guest relations
- Point of sale
- Product knowledge
- Inventory management
- Inventory monitoring
- Team collaboration
- Tax preparation
Timeline
Guest Service Representative
Target
07.2002 - Current
Certified Tax Preparer
HR Block
01.2000 - Current
Larue County High School