Michelle Priboianu
Louisville
Summary
Cashier/Customer Service
Overview
23
23
years of professional experience
Work History
Sales Associate
Von Maur Department Store
Louisville
04.2025 - 09.2025
- Assisted customers with their needs in the Dress Department, Ready Wear, Coats, or in Women Sportswear and Gifts. Credit solicitation, operating point of sale terminal, sending Thank You notes to regular customers as well as notifying them of their prefer designer updates.Share product information, worked as team member to provide the highest level of customer service.
Customer Service Representative
Kohls Department Store
Louisville
09.2024 - 03.2025
- Assisted customers with returns, operated cash register efficiently and accurately, process payments of cash, checks, credit cards, gift cards or automatic debit and assist with returns for Amazon. Balance daily transactions and close multiple registers at the end of the night. re ticketed return merchandise and teach new team members.
Cashier
Vince And Joe's Gourmet Markets
Shelby Township
09.2022 - 08.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier/Customer Service Representative
Kohls Department Store
Sterling Heights
10.2021 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Nutrition Services-Cashier
Beaumont Hospital, Troy
01.2018 - 09.2022
- Operates cash register with proficiency.
- Provides professional and courteous service at all times.
- Processes all sales transactions accurately and in timely fashion. Weigh food to determine correct pricing.
- Rotate stock to maintain freshness.
- Clean and straighten work area. Keep up with stock behind registers( cutlery's, napkins, salt/pepper packets,drinking cups and condiments ). At end of night drain coffee pots and fill them with hot water, turn off pretzel and cookie warmers and clean them. Help break down salad bar, disposing of expired dates, take all dishes to dish room and getting them ready for soaking. Remove all pop and juice nozzles for soaking overnight.
- Count money for bank deposit, gather rest of cash and take it to cash volt.
- Worked closely with shift manager to solve problems and handle customer concerns
- Worked flexible schedule and extra shifts to meet business needs
- Maintained cash drawer of $350.00 or more per shift
Nutrition Services Room Service Attendant
Beaumont Health
04.2017 - 09.2019
- Provide 5 Star patient and family centered care and services
- Inventory and Stocking designated pantries.
- Delivering and picking up patient meal trays on designated floors.
- Taking orders and assembling patients trays when assigned to ER, after getting type of diets from call center. Inventory/Stock pantries in ER.
- Received and processed stock into inventory management system
- Developed and maintained courteous and effective working relationships
- Carried out day-day-day duties accurately and efficiently
- Proved successful working within tight deadlines and fast-paced atmosphere
Sales Associate Accessories/E Commerce
Carson's at Partridge Creek
09.2007 - 08.2018
- Receive and process cash, checks and credit payments for in-store purchases.
Increased Credit solicitation Plan 228.85% - Email collections and gathered 58 emails in 2 weeks
- Exceeded E-mail Goal by 486 e-mail
- Operating point of sale terminal
- Shared product knowledge with customers while making personal recommendations.
- Worked as team member to provide highest level of service to customers.
- Train new team members
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained excellent attendance record, consistently arriving to work on time
- Used Microsoft Word and other software tools to create documents and other communications
Owner/Baker
Mich Goodies European and American Desserts
08.2002 - 05.2010
- Strong customer service skills
- Established strong customer data base
- Increased sales by 15%
- Managed employees
- Cash, credit cards and checks handling
- Met sanitation and safety standards in serving,storage and customer areas
- Inventory
- Ordering
- Baking
- Decorating cakes
- Catering weddings and home parties
- Deliver
Education
Certificate - MS Office 2010
Macomb Community College
Clinton Township2013
Certificate - Quick Books Level I and II
Macomb Community College
Clinton Township, MI2012
Some College (No Degree) - Professionalism for the Administrative Assistant
Macomb Community College
Clinton Township, MISome College (No Degree) - Medical Billing and Coding
Penn Foster Career School
Scranton, PASkills
- Excellent Customer Service Skills over 25 years
- 20 Years of Sales Experience
- 16 years experience in Collections ( credit cards and bad checks)
- Organization skills
- Perfect attendance record
- Proven leadership skills
- Ability to handle and resolve problems
- Written and verbal communication
- Time management skills
- Point-of-sale system operation
- Patience and Empathy
- Reliability and punctuality
Affiliations
Chamber of Commerce Sterling Heights, BNI and NABO.
Additional Information
- Volunteer at St.John Macomb-Oakland Hospital ,information desk and gift shop
- American Red Cross blood donating
- 5K/walk For The Cure
Timeline
Sales Associate
Von Maur Department Store
04.2025 - 09.2025
Customer Service Representative
Kohls Department Store
09.2024 - 03.2025
Cashier
Vince And Joe's Gourmet Markets
09.2022 - 08.2024
Cashier/Customer Service Representative
Kohls Department Store
10.2021 - 08.2024
Nutrition Services-Cashier
Beaumont Hospital, Troy
01.2018 - 09.2022
Nutrition Services Room Service Attendant
Beaumont Health
04.2017 - 09.2019
Sales Associate Accessories/E Commerce
Carson's at Partridge Creek
09.2007 - 08.2018
Owner/Baker
Mich Goodies European and American Desserts
08.2002 - 05.2010
Certificate - MS Office 2010
Macomb Community College
Certificate - Quick Books Level I and II
Macomb Community College
Some College (No Degree) - Professionalism for the Administrative Assistant
Macomb Community College
Some College (No Degree) - Medical Billing and Coding
Penn Foster Career School