Mikayla Brooks
Corbin
Summary
Dedicated retail professional with expertise in transaction processing and product merchandising, consistently delivering exceptional customer service. Proven ability to support team dynamics by taking on additional responsibilities and enhancing overall store performance. Proficient in fixture setup, shelving adjustments, and signage updates during resets. Recognized for strong analytical problem-solving skills, effective multitasking, and a superior work ethic.
Overview
7
7
years of professional experience
Work History
Travel Reset Merchandiser
Acosta
Jacksonville
2024.05 - Current
- Built and installed fixtures to match schematic designs.
- Organized merchandise by following company guidelines for placement and execution.
- Stocked shelves with new or relocated items according to planogram specifications.
- Cleaned and organized display cases, shelves and aisles.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Graduate Student Assistant
Eastern Kentucky University
Richmond
2022.08 - 2024.05
- Organized event for Professor
- Supported Professor with help doing research
- Supported faculty clerical needs by preparing class materials, collecting assignments, and completing other tasks.
Cashier
JoAnns
Corbin
2021.05 - 2022.08
- Engaged with customers while completing cash register transactions
- Maintained clean, organized, and well-stocked checkout areas
- Provided information to customers on products or services
- Approached and solved problems with initiative and sound judgment
- Assisted with price markdowns and merchandise changes on shelves
- Assembled online order pickups and loaded purchases in vehicles
Instructional Media Assistant
University of the Cumberlands
Williamsburg
2018.08 - 2022.04
- Managed circulation activities, including checking in and reshelving materials and processing check-outs, and reserving materials for patrons
- Provided information to patrons regarding library services, policies, and procedures
- Offered guidance for using research databases, audiovisual equipment, and Student Laptops
Cashier
BP and Marathon
Corbin
2019.05 - 2019.08
- Engaged with customers while completing cash register transactions
- Maintained clean, organized, and well-stocked checkout areas
- Stocked store shelves and end-caps with merchandise
- Balanced cash drawer at the beginning and end of each shift
Education
Masters of Criminology - Criminal Justice
Eastern Kentucky University
Richmond, KY2026-05
Bachleor of Science - Criminal Justice, Forensics, Criminal Profiling, Human Services
Univeristy of the Cumberlands
Williamsburg, KY05.2022
Skills
- Customer service
- Cash register operation
- Problem-solving
- Point of sale system
- Drawer balancing
- Aisle cleaning
- Attention to detail
- Shelving realignments
- Planogram execution
- Stock rotation
- Teamwork and collaboration
Timeline
Travel Reset Merchandiser
Acosta
2024.05 - Current
Graduate Student Assistant
Eastern Kentucky University
2022.08 - 2024.05
Cashier
JoAnns
2021.05 - 2022.08
Cashier
BP and Marathon
2019.05 - 2019.08
Instructional Media Assistant
University of the Cumberlands
2018.08 - 2022.04
Masters of Criminology - Criminal Justice
Eastern Kentucky University
Bachleor of Science - Criminal Justice, Forensics, Criminal Profiling, Human Services
Univeristy of the Cumberlands