MIlAN GURUNG
SHILLONG
Summary
Highly-qualified Housekeeping Supervisor offering 4 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
THE LOFT HOTEL SILGURI
02.2020 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
INTERNATIONAL CULINARY INTERNSHIP
LAKE POWELL RESORTS AND MARINAS
11.2018 - 04.2019
- Cleaned kitchen counters, refrigerators, and freezers.
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Checked expiration dates, rotated food and removed any items that were no longer usable.
- Read through recipes and set up ingredients for kitchen.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Measured and mixed ingredients according to precise recipes for best results.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Cleaning Staff Member
The Loft Hotel Silguri
03.2016 - 02.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
Education
Bachelor of Science - HOTEL MANAGEMENT
International Institute of Hotel Management
INDIA05.2019
Skills
- Washing Windows
- Inventory Restocking
- Data Archiving
- Ironing Clothing
- Department Coordination
- Care of Fine Art
- Microsoft Office
- Document Control
- Budget Administration
- Team Performance Management
- Supply Replenishment
- Staff Forecasting
Languages
ENGLISH
HINDHI
NEPALI
FRENCH
Timeline
Housekeeping Supervisor
THE LOFT HOTEL SILGURI
02.2020 - Current
INTERNATIONAL CULINARY INTERNSHIP
LAKE POWELL RESORTS AND MARINAS
11.2018 - 04.2019
Cleaning Staff Member
The Loft Hotel Silguri
03.2016 - 02.2018
Bachelor of Science - HOTEL MANAGEMENT
International Institute of Hotel Management
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