Milton Bateman
Lancaster,KY
Summary
Experienced sales executive with proven track record in business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Overview
52
52
years of professional experience
Work History
Sales Executive
Ritter's Office Outfitters
Mansfield, Ohio
09.1996 - Current
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Attended monthly sales meetings and quarterly sales trainings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved sales goals in excess of 3 million dollars.
Vice President of Sales
Mansfield Typewriter Company
Mansfield, Ohio
07.1979 - 09.1996
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built diverse and consistent sales portfolio.
- Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
- Developed tailored solutions for clients, increasing customer retention rates.
- Cultivated a culture of excellence within the sales team by setting clear expectations and prioritizing professional development opportunities.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Senior Sales Executive
Ritter's Office Outfitters
Mansfield, Ohio
05.1974 - 06.1979
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Education
High School Diploma -
Malabar High School
Mansfield, Ohio Associate of Arts - Business Administration And Management
Mansfield Business College
Mansfield, OhioAssociate of Arts - Sales And Marketing
North Central Technical College
Mansfield, OhioSkills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Relationship building
- Cold calling
- Sales planning
- Sales team leadership
- Business development and planning
- Client development
- Upselling strategies
- Interpersonal and written communication
- Networking
- Vendor management
- Territory management
- Sales proposal development
- Price quote preparation
- Sales and market development
- Customer needs assessments
- Deal structuring
- Account management strategy
Timeline
Sales Executive
Ritter's Office Outfitters
09.1996 - Current
Vice President of Sales
Mansfield Typewriter Company
07.1979 - 09.1996
Senior Sales Executive
Ritter's Office Outfitters
05.1974 - 06.1979
High School Diploma -
Malabar High School
Associate of Arts - Business Administration And Management
Mansfield Business College
Associate of Arts - Sales And Marketing
North Central Technical College