Minnie Day
Pikeville
Summary
Detail-oriented professional with strong skills in customer engagement and payment processing. Experienced in multi-tasking and organizational recordkeeping. Committed to enhancing customer satisfaction and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Production Clerk
Goodwill
Pikeville, KY
08.2022 - Current
- Provided exceptional customer service by assisting customers, addressing inquiries, and resolving complaints with professionalism.
- Executed customer transactions with precision and efficiency in a high-volume setting.
- Executed effective multitasking strategies to address customer needs while overseeing operational responsibilities.
- Facilitated training sessions for new staff on operational procedures and best practices for merchandise handling.
- Ensured compliance with safety regulations, promoting a safe working environment for all employees.
Assistant Manager
Dollar General
Robinson Creek, KY
06.2018 - 07.2022
- Oversaw daily store operations, ensuring compliance with policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Oversaw daily operations to maintain store cleanliness and organization.
- Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed concurrent responsibilities to ensure seamless workflow and productivity.
Associate
Double Kwik
Shelbiana, KY
2016 - 2018
- Processed customer transactions accurately and efficiently.
- Assisted in inventory management by restocking shelves and organizing products.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the store environment to enhance customer experience.
Education
BBA - Management
University of Pikeville
Pikeville, KY2019
Skills
- Customer engagement
- Customer relations
- Payment processing
- Process documentation
- Effective multi-tasking
- Organizational recordkeeping
Timeline
Production Clerk
Goodwill
08.2022 - Current
Assistant Manager
Dollar General
06.2018 - 07.2022
Associate
Double Kwik
2016 - 2018
BBA - Management
University of Pikeville