Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
DOOR DASHER
DOOR DASH
03.2023 - Current
Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Maintained excellent ratings by consistently delivering orders in a professional manner.
Navigated efficiently through various delivery routes for expedited service.
Improved customer satisfaction by providing timely and accurate deliveries.
Contributed towards increased order volume through consistent work ethic and dependable reputation as a Dasher.
Enhanced communication with customers through proactive updates on order status.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Maintained positive relationships with customers to promote continued business opportunities.
Completed daily pre- and post-trip vehicle inspections.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Developed and maintained professional relations between customer, store personnel, and company.
Ensured order accuracy, double-checking items before leaving the pickup location.
Resolved customer issues promptly and courteously, resulting in positive feedback.
Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
Kept vehicle clean and organized, reflecting a professional image to customers and partners alike.
Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
Addressed issues and resolved customer complaints to establish trust and reliability.
Paramedic
Somerset Pulaski County Chamber Of Commerce
01.2011 - 03.2023
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Responded to emergency calls to provide immediate and life-saving medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
Education
Bachelor of Science - Biology
University of The Cumberlands
Williamsburg, KY
05-2017
Skills
Quick decision making
Patience and tolerance
Reliability and punctuality
Safety awareness
Professional appearance
Efficient multitasking
Cash handling proficiency
Strong navigation skills
Quick learner
Customer service
Excellent time management
Food safety
Environmental consciousness
Decision-making
Problem-solving
Time management
Customer communication
Hardworking and responsible
Dedicated team player
Delivery coordination
Payment handling
Safe food handling
Excellent communication
Heavy lifting
Order verification
Dependable and reliable
Timeline
DOOR DASHER
DOOR DASH
03.2023 - Current
Paramedic
Somerset Pulaski County Chamber Of Commerce
01.2011 - 03.2023
Bachelor of Science - Biology
University of The Cumberlands
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