Molly E. McGuill
Louisville
Summary
Enthusiastic and driven individual with a natural ability to connect with people and thrive in customer-facing roles. Possesses a strong desire to successfully represent any company, bringing a wealth of experience and skills to the table. Ambitious and adaptable, offering a diverse range of skill sets that can be effectively utilized in various capacities.
Overview
9
9
years of professional experience
Work History
Sales Representative
National Horseman
01.2022 - Current
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Programs Coordinator
American Morgan Horse Association
01.2021 - 01.2022
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Human Resources Associate II
Thermo Fisher Scientific
01.2019 - 01.2021
- Streamlined recruitment efforts for better candidate experience and increased success in filling open positions.
- Collaborated with department heads to create succession plans, fostering a proactive approach toward employee development and promotion.
- Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
- Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
- Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
Horse Caretaker / Riding Instructor
Cater Stables, LLC.
01.2018 - 01.2019
- Managed the operations of the entire facility while owners were away
- Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Daily work in an exceedingly demanding atmosphere requiring fast paced but precise results
- Supported beginner riders in overcoming fears and insecurities through patience, encouragement, and expert guidance.
- Mentored advanced riders by refining techniques and preparing them for competitions or higher level challenges.
Administrative Assistant
The Ultimate Image, LLC.
05.2016 - 01.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, data entry, phone and email correspondence and handled incoming and outgoing mail and faxes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Education
B.S. - Business Management with a focus in Equine Studies
University of Massachusetts Amherst
Amherst, MA05-2016
Skills
- Customer service
- Sales expertise
- Administrative support
- Interpersonal communication skills
- HR policies implementation
- Recruitment and selection
- Data entry
Timeline
Sales Representative
National Horseman
01.2022 - Current
Programs Coordinator
American Morgan Horse Association
01.2021 - 01.2022
Human Resources Associate II
Thermo Fisher Scientific
01.2019 - 01.2021
Horse Caretaker / Riding Instructor
Cater Stables, LLC.
01.2018 - 01.2019
Administrative Assistant
The Ultimate Image, LLC.
05.2016 - 01.2018
B.S. - Business Management with a focus in Equine Studies
University of Massachusetts Amherst
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