Molly Robinson
Lexington
Summary
Proven ability to collaborate effectively and manage time efficiently. Strong analytical skills complemented by a commitment to teamwork and problem-solving in fast-paced environments. Personable and analytical with strong foundation in research methodologies and data analysis. Well-versed in literature review processes and proficient in quantitative and qualitative research techniques. Capable of contributing to impactful research projects with precision and insight.
Professional hospitality specialist with robust experience in fast-paced environments. Skilled in supporting servers, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Overview
1
1
year of professional experience
Work History
Research Assistant
Transylvania University
05.2025 - Current
- Conducted literature reviews to support ongoing research projects and ensure comprehensive data analysis.
- Assisted in designing and implementing experiments, contributing to overall research objectives.
- Analyzed data using statistical software, ensuring accuracy and reliability of results.
- Collaborated with team members to prepare research reports and presentations for stakeholder reviews.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Server Assistant
Outback Steakhouse
02.2024 - Current
- Assisted servers with food delivery and table setup to enhance dining experience.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for guests.
- Supported inventory management by restocking supplies and monitoring levels.
- Collaborated with kitchen staff to streamline service flow during peak hours.
- Learned menu items to provide accurate information and assist with guest inquiries.
- Adapted quickly to changing priorities in a fast-paced restaurant environment.
- Engaged with customers to ensure satisfaction, enhancing overall service quality.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Restaurant Hostess
Outback Steakhouse
02.2024 - Current
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for maximum guest satisfaction.
- Communicated wait times clearly to guests, enhancing overall dining experience.
- Collaborated with servers to coordinate timely service for all patrons.
- Assisted in training new team members on hosting procedures and customer service standards.
- Monitored dining area for cleanliness and organization, maintaining high standards of hospitality.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
Bachelor of Arts - Psychology
Transylvania University
Lexington, KY05-2027
Skills
- Teamwork and collaboration
- Microsoft office
- Time management
- Problem-solving
- Multitasking and organization
- Complex Problem-solving
- Documentation skills
- Analytical thinking
Languages
English
Native or Bilingual
Timeline
Research Assistant
Transylvania University
05.2025 - Current
Server Assistant
Outback Steakhouse
02.2024 - Current
Restaurant Hostess
Outback Steakhouse
02.2024 - Current
Bachelor of Arts - Psychology
Transylvania University
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