Morgan Chard
Walton
Summary
Versatile professional with a background in customer service and cargo operations. Known for problem-solving abilities and meticulous attention to detail, ready to leverage expertise to enhance operational success and customer support.
Overview
9
9
years of professional experience
Work History
Customer Service and Repair
HOX
Erlanger
12.2024 - 12.2025
- Resolved server rack issues and communicated updates to customers on status changes.
- Utilized Excel and Word for efficient data entry tasks.
- Provided clear explanations to customers regarding server rack functionalities.
Homemaker
Stay at home mom
Walton
09.2023 - 11.2024
- Embraced chance to remain at home with daughter throughout her first year
Tug Dispatch Driver
DHL
Erlanger
06.2021 - 08.2023
- Operated delivery vehicles in compliance with safety regulations.
- Loaded and unloaded cargo to and from planes efficiently for timely deliveries.
- Acting lead - Directed cargo operations, confirming accurate loading at designated gates for planes.
Department Head Manager
McDonald's
Florence
03.2017 - 03.2021
- Maintained food costs within budgetary constraints through effective management practices.
- Managed daily shifts and operations for a team of 25 employees.
- Conducted thorough inventory counts to ensure product availability.
- Placed weekly truck orders to align with operational needs.
- Prepared store for inspections, ensuring compliance with standards.
- Oversaw closing procedures to guarantee readiness for next day operations.
Education
High School Diploma -
Boone County High School
Florence, KY05-2018
Skills
- Server rack troubleshooting
- Data entry
- Customer communication
- Cargo operations management
- Inventory management
- Customer relationship management
Timeline
Customer Service and Repair
HOX
12.2024 - 12.2025
Homemaker
Stay at home mom
09.2023 - 11.2024
Tug Dispatch Driver
DHL
06.2021 - 08.2023
Department Head Manager
McDonald's
03.2017 - 03.2021
High School Diploma -
Boone County High School