Morgan Ratliff
Ashland
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
2009
2009
years of post-secondary education
Work History
Server
Longhorn Steakhouse
Ashland
10.2025 - 03.2026
- Took customer orders and accurately entered them into the POS system.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness of tables and dining areas throughout service shifts.
Server
Texas Roadhouse
Ashland
11.2024 - 08.2025
- Took customer orders and accurately entered them into the POS system.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness of tables and dining areas throughout service shifts.
Kitchen Manager
Bombshells Restaurant And Bar
Ashland
01.2022 - 11.2024
- Managed kitchen staff and schedules to ensure smooth operations.
- Oversaw food preparation and presentation standards for quality control.
- Maintained inventory levels and ordered supplies as needed.
Owner
Cleaning Fairies LLC.
Myrtle Beach
03.2021 - 11.2021
- Managed daily operations of cleaning services for residential and commercial clients.
- Developed and implemented training programs for new cleaning staff.
- Oversaw inventory management of cleaning supplies and equipment.
- Implemented new cleaning techniques and products to enhance service delivery.
- Maintained relationships with existing clients by providing superior customer service.
Sales Manager
Hometown Carpet Outlet
Ashland
04.2018 - 03.2021
- Managed daily operations of sales team to ensure efficient workflow.
- Developed training programs for new staff to enhance product knowledge.
- Coordinated promotional events to increase customer engagement and sales.
- Built strong relationships with customers to foster loyalty and repeat business.
- Oversaw inventory management to maintain stock levels and product availability.
Education
Certificate Of Completion - Paralegal Studies
Southern New Hampshire University
Hooksett, NH 08.2010 - 03.2011
Fairview High School
Ashland, KYSkills
- POS system management
- food presentation standards
- inventory control
- customer order accuracy
- customer relationship management
- team scheduling
- event coordination
- effective communication
- attention to detail
Timeline
Server
Longhorn Steakhouse
10.2025 - 03.2026
Server
Texas Roadhouse
11.2024 - 08.2025
Kitchen Manager
Bombshells Restaurant And Bar
01.2022 - 11.2024
Owner
Cleaning Fairies LLC.
03.2021 - 11.2021
Sales Manager
Hometown Carpet Outlet
04.2018 - 03.2021
Certificate Of Completion - Paralegal Studies
Southern New Hampshire University
08.2010 - 03.2011
Fairview High School