Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Skoglund

Oak Grove

Summary

Dynamic real estate professional with a proven track record at Keller Williams, excelling in negotiations and strategic marketing. Adept at client communication and data management, I leverage strong problem-solving skills to exceed expectations and drive sales. Recognized for fostering teamwork and maintaining high customer satisfaction standards.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Real Estate Agent

Keller Williams
10.2023 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Maintain client trackers and contract stage trackers.

Service Advisor

Tim Short Mitsubishi
05.2021 - 08.2023
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Created and maintained detailed database to develop promotional sales.
  • Educated customers about billing, payment processing and support policies and procedures.

Rural Carrier Associate

United States Postal Service, USPS
04.2020 - 05.2021
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Organized mail ahead of delivery runs for correct routing.

Safety Supervisor

United Parcel Service, UPS
08.2018 - 03.2020
  • Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
  • Trained company employees in safety procedures and provided in-depth documentation for review.
  • Maintained up-to-date and accurate training and safety compliance records for all employees and management.
  • Utilized software programs to input and manage data to ensure the completion of company goals.
  • Lead daily and weekly safety training meetings for all employees regarding various policies and procedures.

Resident Services Specialist

Corona Pointe Resort Apartments
02.2019 - 01.2020
  • Developed, implemented and monitored residential policies and procedures.
  • Solved grievances and complaints by collaborating with residents.
  • Utilized software programs to maintain accurate records of information regarding residents, units and maintenance records.
  • Complete daily task list to ensure property is in compliance with company standards and regulations.

Education

No Degree - General Studies

Austin Peay State University
Clarksville, TN

High School Diploma -

Middle College At Austin Peay State University
Clarksville, TN
05-2016

Skills

  • Software application specialist
  • Excellent teamwork
  • Excellent communicator
  • Works well independently
  • Excellent in multitasking, time management, problem solving, and organization
  • Proficient with Microsoft tools, typing, and various basic computer functions
  • Excellent in data tracking and management

Timeline

Real Estate Agent

Keller Williams
10.2023 - Current

Service Advisor

Tim Short Mitsubishi
05.2021 - 08.2023

Rural Carrier Associate

United States Postal Service, USPS
04.2020 - 05.2021

Resident Services Specialist

Corona Pointe Resort Apartments
02.2019 - 01.2020

Safety Supervisor

United Parcel Service, UPS
08.2018 - 03.2020

No Degree - General Studies

Austin Peay State University

High School Diploma -

Middle College At Austin Peay State University

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Morgan Skoglund