Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moses Rayford

Louisville

Summary

Dynamic Lumber Supervisor at Lowes Home Improvement with proven leadership and exceptional customer service skills. Expert in time management and decision-making, ensuring accurate inventory and timely order fulfillment. Recognized for enhancing team performance and maintaining high customer satisfaction levels while managing heavy lifting and logistics efficiently.

Overview

10
10
years of professional experience

Work History

Lumber Supervisor

Lowes Home Improvment
03.2025 - Current
  • Provided leadership with my employees to ensure that each task is completed in a timely manner and also deliver the best customer service.
  • Completed cycle counts to ensure the quantity counts are accurate and up to date.
  • Stayed in contact with distributors to ensure that we get the correct amount of supply for our pro contractors.

Pro Fullfillment

Lowes Home Improvment
06.2024 - 03.2025
  • Picked orders placed by pro contractors in a timely manner, ranging from concrete, drywall, lumber and shingle orders.
  • Worked effectively in a fast-paced environment pulling pick up later orders, while also lending my assistance as an extra customer service associate in the lumber department, and an extra pro services loader.

Load Puller

Lowes Home Improvment
07.2018 - 06.2024
  • Ensured that every delivery order placed by customers, ranging from pro customers to the average consumer, were picked, staged and ready to go out for delivery the following morning.
  • Forklift, Narrow Aisle Reach Truck, and Order Picker certified
  • Pulled orders ranging from Appliances, deck packages, fencing orders, etc.

Outdoor Power Equipment Customer Service Associate

Lowes Home Improvment
04.2015 - 07.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Ensured that the customer leaves the store happy, with the correct product.
  • Replenished selling locations for the opening team the following day.

Education

High School Diploma -

Western High School
Louisville, KY
06-2015

Skills

  • Team Leadership
  • Communication
  • Time Management
  • Customer Service
  • Heavy Lifting
  • Decision Making

Timeline

Lumber Supervisor

Lowes Home Improvment
03.2025 - Current

Pro Fullfillment

Lowes Home Improvment
06.2024 - 03.2025

Load Puller

Lowes Home Improvment
07.2018 - 06.2024

Outdoor Power Equipment Customer Service Associate

Lowes Home Improvment
04.2015 - 07.2018

High School Diploma -

Western High School

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Moses Rayford