Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MOUSSA UWAMUNGU

Louisville

Summary

Results-driven QA Site Manager at Inyange Industries with expertise in quality assurance and data analysis. Successfully implemented process improvements, enhancing compliance and operational efficiency. Skilled in training development and effective communication, fostering a culture of quality and safety. Proven track record in resolving quality issues and driving team performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

QA Site Manager

Inyange industries
Kigali
03.2022 - 09.2025
  • Managed quality control processes for site operations and compliance.
  • Coordinated inspections and assessments of materials and products.
  • Developed and implemented quality assurance protocols for team adherence.
  • Trained staff on quality standards and safety regulations effectively.
  • Analyzed data to identify trends in product quality issues.
  • Collaborated with cross-functional teams to resolve quality-related concerns.
  • Oversaw documentation of quality control activities for regulatory compliance.
  • Facilitated root cause analysis meetings to improve operational processes.
  • Investigated customer complaints related to product quality or service delivery issues.
  • Conducted internal audits of production operations, documentation records and equipment calibration.
  • Analyzed data from manufacturing processes to identify trends in product quality issues.
  • Provided technical guidance and support on the implementation of process improvements initiatives.
  • Created detailed work instructions for production personnel regarding proper methods for performing tasks or operating equipment.

QA Specialist

Rubirizi Dairy
Kigali
07.2018 - 02.2022
  • Conducted thorough quality audits on software applications and systems.
  • Participated in cross-functional meetings to discuss quality assurance strategies.
  • Reviewed and analyzed product requirements to ensure clarity and completeness.
  • Attended regular meetings with cross-functional teams to discuss project progress updates.
  • Contributed ideas for improvement in existing QA processes based on industry best practices.
  • Provided feedback on usability issues identified during testing activities.
  • Ensured compliance with applicable regulations regarding software development lifecycle.
  • Collaborated with developers in order to troubleshoot problems quickly and efficiently.
  • Facilitated training sessions for staff on quality assurance procedures and policies.
  • Managed customer complaints, coordinating investigations, and ensuring effective resolutions.

Unarmed Security Officer

Rubirizi Dairy
kigali
04.2014 - 01.2018
  • Monitored premises to ensure safety and security of all personnel and property.
  • Conducted regular patrols to identify and report suspicious activities or hazards.
  • Assisted in emergency response procedures during incidents or alarms.
  • Enforced access control policies for visitors, employees, and vehicles at facility entrances.
  • Collaborated with law enforcement during investigations or emergencies as needed.
  • Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
  • Provided exceptional customer service while interacting with staff and visitors on-site.
  • Trained new security personnel on protocols, procedures, and emergency response measures.
  • Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
  • Identified security issues, drafted incident reports and contacted law enforcement when needed.
  • Enforced rules and regulations in a professional manner while interacting with guests and employees.
  • Operated two-way radios for communication with headquarters personnel when necessary.
  • Verified employee identification cards prior to allowing entry into restricted areas.
  • Adhered strictly to company policies regarding safety protocols and procedures.
  • Provided customer service assistance in resolving conflicts or disputes.
  • Inspected buildings periodically for signs of intrusion or damage.
  • Assisted with investigations into thefts, vandalism, assaults.

Education

High School Diploma -

Ecole Secondary Islamic De Ruhengeri
MUSANZE, RWANDA
08-2006

Skills

  • Quality assurance
  • Data analysis
  • Process improvement
  • Compliance management
  • Training development
  • Quality auditing
  • Project coordination
  • Problem solving
  • Conflict resolution
  • Effective communication
  • Coaching and mentoring
  • Management
  • Problem-solving
  • Staff management

Certification

  • leadership certificate
  • leading people first
  • Food safety training certificate

Timeline

QA Site Manager

Inyange industries
03.2022 - 09.2025

QA Specialist

Rubirizi Dairy
07.2018 - 02.2022

Unarmed Security Officer

Rubirizi Dairy
04.2014 - 01.2018

High School Diploma -

Ecole Secondary Islamic De Ruhengeri

Similar Profiles

CREATE PROFILE
MOUSSA UWAMUNGU