Muneza Fiston
Louisville
Summary
Proven team player with a track record of enhancing customer satisfaction at Amazon through accurate order processing and efficient picking practices. Skilled in data entry and order picking, I significantly improved warehouse operations. Demonstrated ability to maintain high standards of safety and accuracy, promoting independence and quality of life as a caregiver at Newvista Group.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Order Processor
Amazon
11.2023 - Current
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Picking
Amazon
11.2023 - Current
- Supported efficient warehouse operations by accurately picking, packing, and preparing orders for shipment.
- Oversaw the implementation of new technology in order picking processes, ensuring seamless integration and efficiency gains.
- Maintained a high standard of safety by adhering to proper handling procedures during grape picking.
- Improved warehouse efficiency by accurately picking bulk orders and maintaining organized inventory.
Caregiver
Newvista Group
03.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Transportation Driver
Car in Africa
08.2018 - 02.2023
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
Transportation Bus and Truck.
Europe Car
08.2017 - 08.2018
- Reduced accidents by consistently following traffic laws, safety procedures, and defensive driving techniques.
- Collaborated with school staff to ensure the safe transportation of students on field trips and extracurricular activities.
- Promoted a strong safety culture within the team by sharing best practices for avoiding accidents or incidents on the road.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
Education
High School Diploma -
Kicukiro Apade Kigali
Kigali Rwanda07-2009
Skills
- Teamwork orientation
- Data entry skills
- Order picking
- Invoicing and billing
Certification
Truck driver CDL
Languages
Swahili
Full Professional
French
Full Professional
English
Full Professional
Timeline
Order Processor
Amazon
11.2023 - Current
Picking
Amazon
11.2023 - Current
Caregiver
Newvista Group
03.2023 - Current
Transportation Driver
Car in Africa
08.2018 - 02.2023
Transportation Bus and Truck.
Europe Car
08.2017 - 08.2018
Truck driver CDL
High School Diploma -
Kicukiro Apade Kigali
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