Dedicated and compassionate healthcare professional with 6 years of experience in client attendance coordination and case management. Proven ability to develop and implement effective care plans, ensuring high-quality service delivery and patient satisfaction. Strong communication, organizational, and problem-solving skills with a commitment to improving patient outcomes.
- Managed three junior linguists for HUMINT platform in support of a Joint Task Force
Provide Nationally Certified HUMINT collectors linguistic support (Arabic/Kurdish) in support of a Joint Task Force
Provide written translations of Arabic and Kurdish documents that inform Joint Task Force operations
Expertly managed culturally sensitive issues which allowed for continuity of operations
Supported HUMINT operations with collectors incorporating sound operational tradecraft and expert area knowledge
Provided additional support to Joint Task Force administrative and logistical duties related to vital camp life support
Assisted Team Leader with inventory and maintenance of over $1,000,000 USD of sensitive US Government equipment
Assisted Team Leader with local national involvement with support to Force Protection efforts
Provided cultural guidance and input to Joint Task Force decision makers on operational gaps, vulnerabilities, and
support requirements to mitigate threats
- Coordinated attendance and care services for clients, ensuring timely and effective support tailored to individual needs.
- Developed and maintained strong relationships with clients, families, and healthcare providers to facilitate continuity of care.
- Monitored client progress and attendance records, addressing any issues or concerns promptly to ensure optimal service delivery.
- Collaborated with multidisciplinary teams to create comprehensive care plans, aligning services with each client's goals and preferences.
- Managed a diverse caseload of clients, providing assessment, planning, and advocacy to meet their healthcare and social service needs.
- Conducted thorough evaluations of client situations, developing personalized care plans and coordinating services with community resources.
- Served as a liaison between clients, families, and service providers to ensure seamless communication and support throughout the care process.
- Monitored client progress, adjusting care plans as necessary to adapt to changing needs and circumstances.
- Documented all interactions and care plans in compliance with regulatory standards, ensuring confidentiality and accuracy
Case Management
- Care Coordination
- Patient Advocacy
- Communication Skills
- Problem-Solving
- Time Management
- Documentation and Reporting
- Team Collaboratio