MYKAYLA STEELE
Harrodsburg,KY
Summary
Level IV Certified Pharmacy Technician with hospital and retail experience. Strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, medication reconciliations, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
9
9
years of professional experience
Work History
Transition of Care Level IV CPhT
Ephraim Mcdowell Regional Medical Center
03.2025 - Current
- Obtain a complete list of patient's current home medications via patient/caregiver interview, pharmacy records, SNF MAR, or doctor office
- Document and modify home medication list in PCS
- Reconcile patient's medications
- Document discrepancies in PCS and relay to pharmacist
- Prepare patient's discharge prescriptions
- Deliver patient's discharge prescriptions to their room
- Run test prescription claims for patient and relay information to pharmacist
- Collect and document measurement data on medication reconciliation process for NPSG purposes
- Developed and delivered a monthly training program for clinical orientation
Certified Pharmacy Technician Level III
Ephraim McDowell Regional Medical Center
, K
10.2017 - 08.2023
- Multi-tasked based on clinical workload
- Assisted technicians and students in prioritization of workload to ensure patient needs are met timely
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Maintained drug inventory levels by ordering necessary medications and supplies
- Processing returns to wholesaler
- Counted and labeled prescriptions with correct item and quantity
- Processed insurance claims
- Initiated communication with doctor offices, insurance companies and pharmacies via telephone and fax
- Exemplified quality patient and customer service by responding to needs via telephone and in person
- Coded invoices
- Reconciled registers
Certified Pharmacy Technician
Kroger
06.2016 - 10.2017
- Filling prescriptions accurately
- Maintaining medication bays by pulling expired products.
- Stocking and ordering from wholesaler
- Communicating with insurance companies, hospitals and other pharmacies
- Providing customer service via phone and in person
Education
Pharmacy Technician Certificate #: 30051740
PTCB
Medication History Certificate
PTCB
Pharmacy Technician Registration #: PT00223076
KBOP
Skills
- Insurance claim processing
- Prescription processing
- Inventory management
- Pharmaceutical terminology
- Medication reconciliation
- Customer service
- Attention to detail
- Problem-solving skills
- Presentation skills
- Communication
Timeline
Transition of Care Level IV CPhT
Ephraim Mcdowell Regional Medical Center
03.2025 - Current
Certified Pharmacy Technician Level III
Ephraim McDowell Regional Medical Center
10.2017 - 08.2023
Certified Pharmacy Technician
Kroger
06.2016 - 10.2017
Pharmacy Technician Certificate #: 30051740
PTCB
Medication History Certificate
PTCB
Pharmacy Technician Registration #: PT00223076
KBOP