Natalee Wacker
Louisville ,KY
Summary
Proven multi-tasker and reliable team player, I excelled at 7Brew by enhancing customer satisfaction through exceptional service and creating personalized beverages. Skilled in handling high-stress situations and maintaining cleanliness, my friendly demeanor and listening skills fostered loyalty and boosted sales.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Barista
7Brew
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, and machines daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
JCPenney
03.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Fairdale High School
Louisville, KY05-2024
Skills
- Friendly and outgoing
- Listening skills
- Excellent people skills
- Reliable and punctual
Timeline
Barista
7Brew
04.2024 - Current
Sales Associate
JCPenney
03.2023 - 04.2024
High School Diploma -
Fairdale High School
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