Nathan Stokes
Lexington,KY
Summary
Dedicated server with exceptional customer service skills, adept at cash handling and guest engagement. Committed to enhancing dining experiences through tableside etiquette and effective team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Server Assistant
Keeneland Hospitality
Lexington, KY
10.2024 - Current
- Worked in a fine dining atmosphere, and met the standards associated with it.
- Managed multiple tables efficiently while maintaining high service standards.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server
Texas Roadhouse
Lexington, KY
08.2022 - Current
- Managed food and beverage orders accurately, minimizing errors during high-volume service.
- Worked with kitchen staff to ensure timely delivery of meals and quality presentation.
- Trained new team members on menu offerings and customer service protocols, enhancing team efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, ensuring secure payment processing and end-of-shift reconciliation.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
South Warren High School
Bowling Green, KY05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Team collaboration
- Tableside etiquette
- Wine service
Certification
- Fayette County Food Handlers Permit - September 5, 2025
- ServSafe Alcohol Certificate - September 20, 2023
Timeline
Server/Server Assistant
Keeneland Hospitality
10.2024 - Current
Server
Texas Roadhouse
08.2022 - Current
High School Diploma -
South Warren High School