Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic
Nathan Warner

Nathan Warner

Union

Summary

Adaptable and proactive individual with a versatile background in guest services and retail. Known for strong problem-solving abilities and exceptional customer service, eager to leverage expertise to drive operational success and improve guest satisfaction.

Overview

1
1
year of professional experience

Work History

Guest Services Coordinator

Evolution Parking and Guest Services
Cincinnati
05.2025 - Current
  • Assisted guests with parking inquiries and directions.
  • Coordinated parking space assignments for optimal guest flow.
  • Managed guest check-in and check-out processes efficiently.
  • Developed and maintained positive relationships with guests.
  • Responded promptly to guest concerns and service requests.
  • Collaborated with team members to ensure smooth operations.
  • Organized guest feedback for service improvement initiatives.
  • Provided details and directions for area attractions.
  • Set up appointments, processed payments, and responded to wide range of questions.
  • Provided guests with positive experience and professional impression.
  • Maintained accurate vehicle logs, and ensured secure handling of customer property.
  • Coordinated with the front desk and concierge teams to streamline guest arrivals and departures.

Retail Sales Associate

Lowe's
Florence
05.2024 - 08.2025
  • Acted as the first point of contact for customers, providing solutions and escalating issues when necessary to ensure satisfaction.
  • Recognized for consistently exceeding customer satisfaction metrics, and contributing to store performance goals.
  • Trained new associates on department procedures and customer engagement strategies.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals.
  • Resolved customer inquiries and concerns promptly and professionally.
  • Stocked merchandise efficiently to ensure product availability.

Education

BBA - Management

University of Kentucky
Lexington, KY
05-2027

High School Diploma -

Covington Catholic High School
Covington, KY
05-2023

Skills

  • Microsoft office expertise
  • Staff training
  • Money handling
  • Call management
  • Scheduling
  • Prioritization
  • Optimistic mindset

Accomplishments

  • Varsity Captain of the 2023 State Tennis Championship Team
  • Freshman Basketball Regional Champions
  • Exceeded over 60 hours of Voluntary Community Service
  • KEES Scholarship Recipient
  • National Honor Society
  • Stock and Business Club

Affiliations

  • Enjoy attending sporting events
  • Spend time with family and friends
  • Traveling
  • Tennis, Golf, Pickleball, and Basketball

References

References available upon request.

Timeline

Guest Services Coordinator

Evolution Parking and Guest Services
05.2025 - Current

Retail Sales Associate

Lowe's
05.2024 - 08.2025

BBA - Management

University of Kentucky

High School Diploma -

Covington Catholic High School

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Nathan Warner