Nicholas Fredenhagen
Bowling Green
Summary
Adaptable professional with extensive experience in problem-solving and time management. Known for effective communication and team coordination, consistently achieving operational efficiency and customer satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Infantry Squad Leader
Illinois Army National Guard
Elgin
02.2012 - Current
- Trained soldiers on tactical procedures and weapon handling to ensure mission readiness.
- Led infantry operations and coordinated team maneuvers during training exercises.
- Maintained accountability of personnel and equipment during training and deployment operations to support mission success.
Manager
Mackhard Barber Shoppe
Elmhurst
05.2020 - 06.2026
- Managed staff schedules to optimize service availability and customer satisfaction.
- Recruited and hired qualified candidates to fill open positions.
- Trained new barbers on techniques and customer service standards.
Barber
Mackhard Barber Shoppe
Downers Grove
09.2018 - 05.2020
- Consulted with clients to tailor haircuts to individual preferences and styles.
- Maintained organized and sanitary workstations and tools for optimal client experience.
- Managed appointment schedules to maximize service flow and minimize wait times.
Package Handler
FedEx:Ground
Romeoville
08.2015 - 02.2019
- Sorted packages by destination to enhance processing and delivery efficiency.
- Supported team with heavy lifting and package handling to maintain workflow.
- Led and followed safety protocols to promote a secure working environment.
Education
Welding
ETI School of Skilled Trades
Willowbrook, IL08-2021
High School Diploma -
Bolingbrook High School
Bolingbrook, IL06-2011
Skills
- Team management
- Problem solving
- Conflict resolution
- Tactical planning
- Effective communication
- Time management
- Customer service
Certification
- Unit Safety Officer Course
- Unit Prevention Leader
- Advanced Leadership Course
- Welding License
- Combat Life Saver certificate
- Counter Unmanned Air Systems Operator Certificate
- Operational Security (OPSEC)
- Level 1 Anti Terrorism awarness training
- Basic Leadership Course
Accomplishments
- Army Commendation Medal with C device
- Army Achievement Medal
- National Defense Service Medal
- Afghanistan Campaign Medal with Campaign Star
- Armed Forces Reserve Medal with M Device
- Inherent Resolve Campaign Medal with Campaign Star
- Non-Commissioned Officer Professional Development Ribbon
- Armed Forces Service Medal
- Overseas Service Ribbon
- Perfect Attendance Award-ETI
Timeline
Manager
Mackhard Barber Shoppe
05.2020 - 06.2026
Barber
Mackhard Barber Shoppe
09.2018 - 05.2020
Package Handler
FedEx:Ground
08.2015 - 02.2019
Infantry Squad Leader
Illinois Army National Guard
02.2012 - Current
Welding
ETI School of Skilled Trades
High School Diploma -
Bolingbrook High School