Nicky S. Manderson
Savannah ,KY1
Summary
Multitasker with superior work ethic and good teamwork,
problem-solving and organizational skills. Reliable and dedicated team player with a hardworking and resourceful approach. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Bakery Clerk
Hurley's Group
Grand Cayman, Cayman Islands
09.2023 - Current
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Verified that all products were labeled with correct pricing information.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
- Provided excellent customer service to foster satisfaction and loyalty.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
Work Study Student
Mayan Princess Beach & Dive Resort.
Honduras, Roatan
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Collaborated with staff members to guarantee customers received best possible customer service.
- Created and maintained database.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Restaurant Waitress
Frenchy’s 44
Honduras, Roatan, French Cay
- Preformed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Bussed and reset tables to keep dining room and work area clean.
- Completed credit payments via card processing systems.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cash out customers and complete order transactions.
Cashier and Waitress
Romeo’s Restaurant
Honduras, Roatan, French Harbour
- Welcomed customers with a friendly greeting, answer question.
- Bussed and reset tables to keep dining room and work area clean.
- Served food and beverages promptly with focused attention to customer needs.
- Managing transaction with customer using cash register.
- Collecting payments whether in cash or credit.
- Cross-sell products and introduce new ones.
- Resolve customer complaints, and maintaining knowledge of the menu and sales police's.
- bookIng and organizing events.
Education
High School Diploma -
Merino’s Educational Center.
Honduras, Roatan, French Harbour.11.2014
High School Diploma -
Penn Foster High School With Early College Pathway
Penn Foster College, Online - In Progress.Skills
- Data Entry
- Report Generation
- Microsoft Office Suite
- File Organization
- Material Organization
Additional Information
- Languages English/Spanish
Languages
English
First Language
Spanish
Upper Intermediate (B2)
B2
Timeline
Bakery Clerk
Hurley's Group
09.2023 - Current
Work Study Student
Mayan Princess Beach & Dive Resort.
Restaurant Waitress
Frenchy’s 44
Cashier and Waitress
Romeo’s Restaurant
High School Diploma -
Merino’s Educational Center.
High School Diploma -
Penn Foster High School With Early College Pathway
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