Nicole Haynes
Independence
Summary
Compassionate medical assistant intern with practical experience in patient care, medical procedures and health administration. Skilled in building strong relationships with patients, maintaining patient confidentiality and adhering to professional ethics. Demonstrated ability to make positive impacts in previous roles by streamlining processes, ensuring smooth operations and improving overall patient satisfaction.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Medical Assistant Intern
St. Elizabeth
06.2026 - Current
- Monitored and recorded patient vitals in clinical settings
- Provided patient care training to enhance quality of service
- Trained on HIPAA/OSHA and infectious-control standards
- Trained on administration vaccines/medications
- Trained on phlebotomy/ wound care
- Studied and applied medical terminology for effective communication
- Trained on specimen collection
GM Lead
Meijer
05.2025 - 06.2026
- Customer Service
- Led, Coached and trained team member to meet performance goals
- Managed inventory, stock replenishment, and product rotation
- Maintained a clean, organized, and safe work environment
Operations Lead
Wayfair Outlet
Florence
09.2019 - 05.2025
- Lead safe production across all departments with 0 recordable injuries
- Conduct training for returns processing, sorting and department operations
- Lead outbound and returns teams toward production goals
- Use WMS and resolve returns/outbound exceptions
Warehouse Associate
Wayfair Outlet
Florence
11.2018 - 09.2019
- Returned and assessed product accuracy
- Managed location cleanup and productivity audits
- Resolved customer and product issues
Server/Bartender
Waffle House
Walton
04.2008 - 11.2018
- Customer service
- Cooking
- Cash handling
- Clean and provided antiseptic environment
Skills
- Team management
- Customer service
- Administrative experience
- Microsoft Office
- Patient Care
- Epic Proficiency
- Problem solving
- Communication skills
Certification
CPR/BLS Certification
Timeline
Medical Assistant Intern
St. Elizabeth
06.2026 - Current
GM Lead
Meijer
05.2025 - 06.2026
Operations Lead
Wayfair Outlet
09.2019 - 05.2025
Warehouse Associate
Wayfair Outlet
11.2018 - 09.2019
Server/Bartender
Waffle House
04.2008 - 11.2018