Nicole Krempp

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to emergency situations to assess and deflect issues.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Examined doors, windows and gates to verify security.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Investigated suspicious activities and persons to maintain security of premises.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Responded to emergencies promptly, ensuring the safety of all individuals on site.
• Enhanced overall security by conducting thorough patrols and monitoring premises.
• Improved response time to incidents by maintaining clear communication channels with team members.
• Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
• Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
• Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
• Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
• Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

• Managed a high volume of incoming calls, efficiently routing them to the appropriate departments

• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management

• Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies

• Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence

• Collaborated with other departments to ensure smooth operations and effective communication within the organization