Nicole Marcum
Louisville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Strategic Criminal Intel Analyst
Louisville Metro Police Department
11.2024 - Current
- Researches, analyzes, evaluates, and correlates information and criminal intelligence (I&CI) to determine source reliability and content validity; to develop investigative leads and links; and to distinguish patterns and trends.
- Organizes and maintains sensitive, non-sensitive, and open-source information and/or files into logical, concise, and understandable order for retrieval if further analysis is needed.
- Enters data, reports, or records of I&CI into a database for use and reference by analysts and investigators in support of investigations.
- Creates presentations, bulletins, time-lines, maps, link-analysis diagrams, and briefing materials to communicate analytic conclusions and illustrates matters related to criminal investigations and strategic planning.
- Acts as a liaison with internal and external groups/individuals to provide analytical assistance, collect and/or disseminate I&CI, and share resource sources.
- Leverages various technology solutions to support responsibilities (word processing, spreadsheet, database, statistical, link-analysis/entity relationship, data extraction software, data visualization, and geographic information systems).
- Prepares written responses to information requests from department personnel and partner agencies.
- Conducts analyses of call detail records with various analytical tools.
- Performs validation of organized crime groups and suspected group members.
- Remains current on job specific procedures through various sources (e.g., intelligence publications, bulletins, newspapers, statistical reports, etc.), training courses and organizational meetings to keep abreast of current changes and events relating to law enforcement and criminal intelligence analysis.
- Assists in coordination of long-term investigations by prioritizing collection of data, delegating assignments, establishing schedules, organizing resources, monitoring progress, making recommendations, and projecting trends to ensure accountability, quality control, and timely completion of projects and cases.
- Testifies in court proceedings, if necessary.
- Performs related work as assigned
Tactical Crime Analyst
Louisville Metro Police Department
11.2021 - 11.2023
- dentifies, receives, evaluates, correlates, analyzes, and transmits information and criminal intelligence (I&CI) that frequently involves emergency and critical situations affecting public and officer safety in real time and for investigative purposes.
- Conducts research and analysis of criminal, commercial, homeland security, and open source databases to provide I&CI which aid in investigations, developing investigative leads, identification of suspects, assists with apprehensions, and assists in the clearance of cases.
- Monitors any provided technologically advanced camera systems and conducts video reviews for incidents that occurred on camera but were not witnessed in real time.
- Relays information from camera systems to dispatchers, officers, other law enforcement or public safety entities.
- Provides real time analytical support for law enforcement, occasionally while working off-site, or in any related capacity.
- Assists with and maintains awareness of events, investigative leads, requests, etc. in a real time tactical or investigative capacity.
- Creates bulletins, link-analysis diagrams, social media analysis, profiles on suspected criminals, situational awareness bulletins, presentations, and detailed analytical judgements for tactical situations and investigative purposes.
- Identifies tactical investigative links regarding suspects and criminal activity.
- Detects and identifies criminal activities, trends, entities, criminal nexus, and participants in a real time tactical capacity.
- Assists with special details including, but not limited to: task forces, special projects, intelligence liaison programs, etc.
- Prioritizes incidents often with conflicting timelines and requirements necessitating sound analytical judgement and discretion.
- Meets regularly, both scheduled and not, and collaborates with internal uniformed, investigative, and/or other law enforcement agencies, both sworn and analytical, for the exchange and dissemination of information.
- Maintains access to, and security of, highly sensitive materials and I&CI.
- Testifies in court proceedings, as necessary.
- Trains Tactical Criminal Intelligence Analysts, as needed.
- Performs related work.
Parcel Handler- Ramp and Import Holds
United Parcel Service, UPS
06.2018 - 11.2021
- Developed skills in attention to detail and accuracy in handling packages, working quickly, and managing multiple tasks simultaneously, including sorting, scanning, and moving packages, as well as operating equipment.
- Worked effectively as part of a high-paced team, demonstrating a strong work ethic.
- Ability to work efficiently in a fast-paced team environment
- Adept at standing for extended periods.
- Proficient in working quickly and managing multiple tasks simultaneously.
- Skilled in sorting, scanning, and moving packages and operating equipment.
- Attention to detail
- Accuracy in handling packages
Education
Bachelor of Science - Criminal Justice
University of Louisville
Louisville, KY06-2021
Skills
- Legal Research and Analysis: Proficient in sorting and organizing legal materials, including court cases and judgments effectively
- Criminal Justice Systems: Skilled in utilizing Criminal Justice systems and databases, such as RMS, for efficient data management
- Compliance and Standards: Capable of maintaining CJIS standards and ensuring compliance with work products to uphold legal regulations
- Confidentiality and Sensitivity: Experienced in handling sensitive material responsibly and ensuring secure dissemination to authorized personnel
Accomplishments
Achievements and Recognition:
Spotlight Awards (Voted by Colleagues)
- April 2025, May 2025, August 2024, October 2023
Above and Beyond Award (Granted by Management)
- May 2025
Additional Accolades:
- Included in the Meritorious Unit Citation for SCIU in 2023 and PFP/FIS/CID in 2024.
Timeline
Strategic Criminal Intel Analyst
Louisville Metro Police Department
11.2024 - Current
Tactical Crime Analyst
Louisville Metro Police Department
11.2021 - 11.2023
Parcel Handler- Ramp and Import Holds
United Parcel Service, UPS
06.2018 - 11.2021
Bachelor of Science - Criminal Justice
University of Louisville
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