Nicole Parrett
Erlanger
Summary
Dynamic Dispatch Coordinator at Ryder Logistics with a proven track record in optimizing logistics operations and enhancing team collaboration. Skilled in data entry and active listening, I effectively resolved real-time challenges, ensuring seamless communication between customers and drivers while maintaining high standards of accuracy and efficiency.
Overview
13
13
years of professional experience
Work History
Dispatch Coordinator
Ryder Logistics
09.2022 - Current
- Leveraged Exotrac and other tools to track trailers and make recommendations based on yard needs.
- Responded to high volume of email requests to provide logistics information.
- Monitored drivers through the yards.
- Partnered with the customer to solve real-time challenges.
- Facilitated communications between customers and drivers to answer questions or resolve concerns.
- Tracked and monitored vehicle performance and maintenance.
Security Officer
Securitas Security Services USA
06.2021 - 09.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures
- Oversaw daily monitoring and patrolled building
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
Order Picker
Wayfair
11.2020 - 04.2021
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Excellent communication skills, both verbal and written.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
Retail Keyholder
Dollar General
07.2020 - 02.2021
- Assisted store cashiers during peak sales times.
- Rearranged racks and shelving based on seasonal planograms.
- Balanced cash registers at end of shift and filled out necessary reports.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Opened and closed store at proper times for reliable services.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Picker
Carl Zeiss Vision
07.2018 - 03.2019
- Scanned and verified UPC codes for all products to aid in identification.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
Cashier
Bargain Hunt
02.2018 - 05.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Credit Analyst
Citibank
02.2015 - 09.2017
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Made decisions and recommendations about extending lines of credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Collaborated with other teams to identify and mitigate risks impacting organization.
- Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
Picker/Package Handler
Ebay Enterprise
09.2014 - 02.2015
- Sorted and organized items in designated areas for easy access.
- Verified proper labeling and identification on all orders before shipment.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Safely and securely loaded items to prevent damage during transport.
Crew Trainer
McDonald's
09.2012 - 10.2014
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree -
Dixie Heights High School
EdgewoodSkills
- Team building
- Delegating work
- Data entry
- Attention to detail
- Adaptability
- Active listening
Timeline
Dispatch Coordinator
Ryder Logistics
09.2022 - Current
Security Officer
Securitas Security Services USA
06.2021 - 09.2022
Order Picker
Wayfair
11.2020 - 04.2021
Retail Keyholder
Dollar General
07.2020 - 02.2021
Picker
Carl Zeiss Vision
07.2018 - 03.2019
Cashier
Bargain Hunt
02.2018 - 05.2018
Credit Analyst
Citibank
02.2015 - 09.2017
Picker/Package Handler
Ebay Enterprise
09.2014 - 02.2015
Crew Trainer
McDonald's
09.2012 - 10.2014
No Degree -
Dixie Heights High School
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